Royal Retreat

Name: Royal Retreat
Address: 42 Kusum Marg, Gurugram, Gurugram, Delhi, IN
Rating: 7.6

Smoke-freeFamily friendly

About this property

A very nice option for those who like to be on the move! Hotel "Royal Retreat" is located in Gurugram. This hotel is located in 7 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Garden of Five Senses, Siri Fort Auditorium and M Block Market. Location Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone. There are other services available for the guests of the hotel. For example, a laundry. At the hotel In the room, for you, there is a TV. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities

Free WiFi

Parking

Air conditioning

24h reception

Breakfast available

Family friendly

Good to know

Check-in: From 15:00
Check-out: Until 10:00
Smoking: Smoke-free
Children: Family friendly
Room types: 2

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

7.6/10

Good

173 reviews

Featured review

Kavita R.

October 2018

2/10

I was totally disappointed on my first OYO stay. The property might be okay, but it badly needs maintenance and looks nothing like the photos shown online when I booked. The rooms were large, but poorly painted, with paan spit marks on the walls, a broken wash basin, dirty bathrooms, mosquitoes, uncomfortable mattresses, and chairs without cushions. The lifts were tiny and dirty too. Customer service made all of this harder. It took one or two hours of patience to try to get things sorted over the phone, and even then it depended on luck.

Mukul P.

August 2020

6/10

I stayed at this hotel, OYO flagship 5912, for nearly five months for a project. At first, the service was poor, especially room cleaning, water bottles, food, and the gym. The restaurant was being repaired because of a water leak, and the gym was dusty. Since I was there for a long time, they gradually fixed things, and service improved after I complained several times. One morning, at 8:30 a.m. while I was heading to the office, there was a RADE by the income tax department. I had to write a statement about the purpose of my stay and so on. Please stay aware and alert!

arjun K.

October 2019

4/10

The room was dirty and very dim, and the mattress was worn out. They hadn't even left towels unless I asked. WiFi didn't work, and my complaints got no resolution. There was no hot water, the AC wasn't working, and the room phone barely worked, so calling the front desk was difficult.

Aman G.

May 2018

8/10

This property has its own charm, and service was nice. The location is peaceful and quite isolated, with not much to explore nearby, though ordering food is easy. Our room wasn't very clean.

SENDIL K.

March 2018

2/10

It's a very good property, but the maintenance is the worst. The complimentary breakfast had limited options and wasn't clean or hygienic. I'd never choose to stay here again or recommend it. If you stay, everything is at your own risk.