Joseph M.
The breakfast was a problem from the start. We paid almost 100Rs per person each day, but the food was horrible, it arrived at 9 or 9.30 when I asked for 8am, and there was no tea or coffee. I also had to argue with the receptionist to get an OYO toilet kit, and they gave me just one to use for all four days. When I contacted OYO about everything, their response was very poor too. I'm fed up with OYO and would choose another nearby hotel, since there are cheaper places with better service. We were in room 402 from 13th to 17th February 2019, after first being put in room 102. They never gave us a key for 102, saying a staff member had it and would bring it the next day. It never came, so we went sightseeing without being able to lock the room. After I made a lot of fuss, they moved us to 402 by the next evening. The linens were dirty. When we asked for clean ones, they said none were available and they'd change them the next day, so I had to sleep in the dirty bed. They didn't provide mineral water either. The water they did give us was very dirty, and when I asked, they said they only provided filtered water. We stayed four days and the toilets were never cleaned. I called reception several times and scolded them, but they just said the cleaning boy was on leave.
