Akshat S.
The manager’s behavior was rude and unprofessional, with no basic courtesy toward guests. Service overall was very poor, and staff seemed untrained. Complaints and requests weren’t handled properly; the manager’s attitude only made things worse. I’m very disappointed with my experience. I hope the owner looks into this seriously and considers changing the current manager. This kind of behavior can damage the hotel’s reputation and drive guests away. I hope management takes the feedback seriously and improves its service standards.

