Zone By The Park Kolkata

The rooms were comfortable, clean, and well maintained, and the atmosphere was very good. Ankita deserves special thanks for being polite, professional, and helpful throughout our stay. She made sure our needs were taken care of with a smile and was always ready to assist. Her friendly, dedicated service gave the experience a personal touch. I’d happily stay here again and recommend it for comfort, good service, and a welcoming feel.

Arkya and Shakya from FNB service were warm, attentive, and friendly throughout our stay. They were courteous, quick to help, and always did so with a smile, making each dining experience enjoyable. Their excellent service and dedication helped us feel welcome and comfortable. Thank you both.

The hospitality from Modhuparna, Saikat, and the rest of the team made the day memorable. I celebrated my birthday with 26 people, and the food was even better than I expected. Everyone enjoyed every item. Thanks again, highly recommended.

The location and property are good, but the service was awful and nowhere near worth the money. I’ve stayed at hundreds of hotels over my career and never had an experience this bad. They insist checkout is at 12 PM sharp, yet couldn’t offer early check-in even though I was willing to pay. They said the previous guest hadn’t checked out yet, which makes that strict policy hard to understand. On the first day, I reported that the shower had very low water flow and pressure. A technician came, looked at it, and left without fixing it or coming back. I also asked them to repair it or move me to another room, but neither happened. It feels like they rely on the franchise name and location to sell rooms while the service is poor.