Turtle Beach Resort

The hotel had a peaceful, relaxing atmosphere, and the staff made us feel very welcome. Our room service and the cleanliness were well maintained. Such a lovely place to stay. We’ll definitely visit again!

The room and view were amazing, and the property is beautiful, but a couple of problems affected our stay. The lights above the bed were extremely bright during the day, with no switch to turn them off. Reception said they couldn’t be switched off, so we ended up using the main switch to turn them off. I couldn’t see how we were meant to rest with them on. The bigger disappointment was the hot water. There wasn’t any. I called reception several times and was repeatedly told to let the shower run for more than five minutes. I didn’t want to waste water, but tried anyway and it made no difference. They offered to move us to another room, but by then it was too late at night.

The room had a lizard in it, which was the worst part of our stay at Turtle Beach Resort, Goa. Even after we told the staff, there was no quick response or apology. They were slow to help when we asked for anything, and sometimes ignored us altogether. For the price, I expected a clean place and decent service. Instead, Turtle Beach Resort disappointed us on both. I wouldn’t recommend it if you care about hygiene or staff responding to guests.

Morjim beach is too far from the property. In the room, the cupboard and drawers weren’t properly provided or arranged, and there was nowhere suitable to hang clothes. The balcony floor was very dirty, covered in pigeon droppings. The room also wasn’t well maintained, and the air conditioner and refrigerator both had problems.