2/10
We booked through OYO for 30-31 August, but they refused to check us in and behaved badly. First the staff, then the owner came in shouting and acting aggressively, saying he didn't know OYO and it was his hotel, so he'd allow check-in only if he wanted. He told us to pay double or leave. We felt threatened and called the police, who arrived promptly within 15 minutes. The hotel is in a deserted area with empty plots and no shops or public transport within a 500 m radius. While we waited, OYO adjusted some amount, and the hotel agreed to accept extra money. We were new to the city and didn't file an official complaint, but it was a horrible experience. OYO should delist this hotel as soon as possible.
