Sourav B.
The free breakfast advertised by the hotel wasn't provided, and the lift was painfully slow. The room conditions were poor too: the commode was unstable, the fan filthy, the curtains torn so harsh sunlight came in, and the AC was badly maintained. We arrived at 10:30 PM and were first put in room 410. After a disappointing dinner, we found the AC leaking onto the bed. Staff suggested setting it to 18 degrees, but that didn't help, so we moved to room 409. It was smaller, though we paid the same rate. This was one of our worst stays, nowhere near basic standards or comfortable. I hope management takes these problems seriously for future guests.
