Ananya S.
The washroom was awful, and the taps didn't work. The AC wasn't working properly either. Just a really bad experience.
Recent reviews shared by hotel guests
The washroom was awful, and the taps didn't work. The AC wasn't working properly either. Just a really bad experience.
The owners charged for an AC room, then demanded extra to turn on the AC, making excuses that they couldn't find the remote. They also wouldn't clean the bathroom, saying it had to wait until the sweeper came the next morning. The guest house is in a terrible location and doesn't feel suitable for families. It felt like they were taking money from pilgrims. Add a little to your budget and go to hotel shubham majesty instead.
The beds were comfortable and tidy, and the hot shower stayed warm long enough for the essentials. WiFi was also fast and actually worked. What stood out most was the service: the manager and staff went out of their way to help me feel comfortable. They didn't speak much English, but we always managed to understand each other, and they were very hospitable. I don't hold noise against hotels in India, since most places are noisy. Hari Dham is a good affordable choice if you want WiFi, cozy beds, a hot shower, and friendly staff.
I had already paid online through oyo, but when I arrived, the manager said the hotel wouldn't accept online-payment customers and blamed oyo. The booking details were already with the hotel, yet nobody called or told us before we got there. It seemed he was waiting to bargain and pressure us into cancelling the online ticket and paying cash instead. This felt fraudulent. I was stuck, so I paid 800 for one night, though the online price had been 400. Brothers, I did my part by telling you. Now you can decide whether to trust this hotel.
Pigs live outside the hotel, and the place smells bad. The staff behaved very poorly. The worst part is that if you book through oyo or online, they may pressure you at check-in to cancel that booking and pay offline. This is a third-class hotel in vrindavan. I suggest you don't book here in the future.
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