The Oscar Regency

Room locks weren’t working, and there were endless other problems. The room smelled persistently foul, there was no hot water at any point during my stay, and basic in-room amenities were missing. The bedsheets and quilt were visibly dirty, while the bathroom was poorly maintained and had no essential toiletries. This was one of my most unsatisfactory hotel stays. I hope management takes immediate steps to improve the hygiene and facilities.

Rainwater came into our rooms and the hallway, and getting it cleaned up was another task we had to handle ourselves. The floors were cracked all over, cobwebs were attached to the beds, and the doors didn’t work properly. The sheets, pillows, and other essentials were dirty and unkempt. Our group of 20 had an awful experience, and none of us had ever had such a bad stay. The rooms smelled terrible and were unhygienic, while the staff were uncooperative and seemed uninterested in helping, almost as if they were forced to work there. Hotel Oscar didn’t meet even the basic standards of a decent hotel. It would have been better to stay home and work than come here and have to direct them to get things done. Never stay here. It offers the worst experience any hotel can.

There was a damp, musty smell everywhere, and it felt like a cheap hotel. My niece had bite marks on her body from bedbugs, and there were cobwebs on the bedhead. The rooms were filthy, the receptionist was rude, and the staff argued unnecessarily and wouldn’t cooperate. They didn’t change the sheets or blankets even after we asked. The washbasin leaked water, no water was provided, and there were no glasses in the room. Washroom doors in most rooms wouldn’t shut properly and had no latches. The automatic keys had problems opening the main room doors, and at 12pm in the night we were left waiting half an hour because the doors wouldn’t open even with the masterkey. Imagine if a small kid had been left inside. Worst experience ever, a truly awful place to stay. Please don’t book it for your family, or even your enemies. 👎😪

There was no hot water in the washroom. The staff behaved unprofessionally, and I had to ask for every single amenity.