Cristal Erbil Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:30
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, French +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Executive Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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Standard Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Hussein N.
It’s a nice place to stay while visiting Hawler or nearby areas, though the hotel itself doesn’t have much to keep you there all day. The city center is about 15 minutes away. The buffet has lots of good choices, although some dishes were a bit cold. The pool is shallow, simple, and clean. There’s also a massage area, sauna, steam room, Turkish bath, cold plunge, and hot tub, but the Turkish bath was closed. Rooms are warm and clean. Nothing too special, but nice enough.
Shirin M.
Arriving five hours after the confirmed check-in time and still having no room was unacceptable. I had booked through Booking.com and received full confirmation, including several emails saying check-in was at 2:00 pm. When we got there at 7:00 pm, reception told us the room wasn’t ready. It was extremely stressful with my 4-month-old baby, and staff gave little explanation, no advance notice, and barely an apology. Since it was Thursday, most hotels were full and finding somewhere else was nearly impossible. A very disappointing experience after receiving a confirmed booking.
mohsen J.
Breakfast was the letdown. The open buffet had low-quality options that felt like they belonged in a 2- or 3-star hotel, and at $10 per person it wasn’t worth it. I hope they improve it to match the rest of the place. Otherwise, most of my stay felt luxurious: the room was spacious and comfortable, and the hotel overall was very good. I paid $131 for one night and didn’t get a chance to see the swimming pool.
hadi J.
The staff deserve a lot, and if I owned this place I’d raise their salaries. They’re helpful, professional, educated, nice, and speak different languages. The food is very good too. It’s a beautiful hotel, and I really liked the team. Thanks so much for the service. I’d recommend the place and will definitely come back. Love it.
Ali K.
Good food, comfortable rooms, and staff who were friendly and ready to help. One of the best hotels I’ve stayed at.
Amenities
Everything available at this property
General Services
36 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Private Check In/Check Out
- Fire Extinguisher
- Outdoor furniture
- Bridal suite
- Room service
- VIP room amenities
- Locker
- Linens
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Diet menu (on request)
- Packed Lunches
- Car rental
- Airport transportation
- Transfer services
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Meals
9 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
Languages
1 available- German
What's nearby
Explore attractions, restaurants and transport around the hotel
2.0 km 25 min walk
2.0 km 25 min walk
3.5 km
13 m 1 min walk
Attractions
20- Clock Tower ( Tawerî Katjmêr )3.5 km
- Shanadar Park3.6 km
- Erbil Citadel Fountains and Garden3.6 km
- Hewlêr Amphitheater (Meydan)3.7 km
- Erbil Citadel3.8 km
Restaurants
20- Viewz13 m 1 min walk
- مطعم وادي العريش " wadi Alarish "69 m 1 min walk
- ليالي دبي Dubai Nights272 m 3 min walk
- مطعم كباب ازاد295 m 4 min walk
- Zewiye Café357 m 4 min walk
Transit
20- ئیسکانBus2.0 km 25 min walk
- كراج بغداد القديم m&hBus2.0 km 25 min walk
- كراج بغدادBus2.1 km 26 min walk
- Central Bus Station (Bazar)Bus2.8 km 34 min walk
- هەڵەبجەBus2.9 km 36 min walk

Stay rules
Important conditions for your stay