Best Western Hotel Colaiaco

The dinner and breakfast staff were a pleasure, and their service helped make up for my frustration. I think the hotel was in the middle of changing owners during my stay, and I expect they’ll have settled into things by the time I return. Because of schedule problems, I had to check out and then check in again. I left an expensive shirt in the room I never got back, which put a damper on the visit. I do plan to come back, though with some hesitation.

The interior was lovely, and the staff were so nice. I had a really nice stay.

I regret giving this place my money. It feels merely okay, not worth 90 euros a night, and certainly not like a 4-star hotel, more like 2 stars. Although it allows dogs, the owner doesn't seem to love animals. There was a shepherd kept outside in a cage during winter, with dirty water. Seeing how the dog was treated was an absolute shame. People like that don't deserve dogs. Please think about this before booking.

The rooms were comfortable, and the food, drinks, and service were all great. The trouble was noise from other rooms. A lot of people seem to leave between 04:00 and 05:00, and despite notices in English and Chinese asking for quiet at night, some Italian guests unfortunately didn't behave. That's not the hotel's fault, so I still give it 5/5.