Della Piana Residence

A business traveler should find pretty much everything needed here. The kitchen is fully stocked, so you can make your own meals, and the accommodation is set up nicely.

It was fine.

The room was clean, roomy, and easy to get to from the street. The pillows were the letdown, even the better ones felt cheap and uncomfortable. A moka pot would be a nice touch. There's a coffee machine outside, but that's inconvenient if you want to make coffee or tea in your room. It's not a B&B, though.

The bathroom smell was awful and spread through the room, and there's no cleaning service included. Once a week they changed the towels and made the bed badly, but didn't take out the rubbish, so bring your own bags. I also didn't get the room I booked: mine was supposed to have a balcony, but it didn't. When I asked about it politely, they said they didn't know and offered no fix. I arrived at night and found the Wi-Fi useless, as my speed-test screenshot showed. The curtains were torn, so dawn light came in, and noise from other rooms carried through the walls. Every morning around 6, a truck went by loudly enough to work as an alarm. The old pillows felt like little, very thin balls, and the mattress springs were poor too, making it hard to rest. Getting extra pillows was difficult because staff were hard to find, didn't speak English, and came across as rude and unhelpful. They refused more pillows, saying two crumpled rolling papers were enough. Toilet paper and hand and shower soap were rationed as well. Their website says there's a fully equipped kitchen, so I bought groceries to make dinner rather than drive out to eat, since the place is in the middle of nowhere. But there was no dish soap, cloth, scrubber, toaster, or microwave, and only two forks. The pot and pan wouldn't fit on the hob together either, as the photo shows. The electricity was unstable and the lights flickered. Sometimes the card reader for the lights would malfunction, making it seem like I'd just arrived and switching the air conditioning on full blast. If I was asleep, the cold woke me up. There's no dryer, so for laundry I'd ignore the website and go into Aprilia. They repeatedly called my room for billing details even though the Do Not Disturb sign was up and I still had a week left. They also changed charges on the bill to suit themselves. That's on top of all the other problems.