BB Ildesco

I chose this place because it was next to the clinic where I was having surgery in Bergamo. I wish I could give it zero stars. It was terrible. The room was boiling in July, around 30 degrees, and there was only a fan, no air conditioning. There was no breakfast either. The place was filthy: the cooker hadn’t been cleaned, even though we didn’t use it, and garbage bags sat on the kitchen floor for days. The wife had apparently gone on vacation just before we arrived. Her husband told me cleaning wasn’t his job because he was a teacher, and said I could use cleaning products in the bathroom or wait for his wife to return. She came back after five days and, instead of apologizing for the inconvenience, asked, “What do you expect for the money you paid?” Great customer service. I had to leave early because I couldn’t recover from surgery in a place like that. She also refused to give me a receipt. She said the tassa di soggiorno was extra, but how was I supposed to pay it when nobody asked me for it? They only accepted cash.