Carrick Hotel Camogli Portofino Coast

The hotel is really close to the train station and handy for the hiking trails. Our room was spacious and comfortable, with high-quality amenities. Breakfast had lots of variety, including delicious, healthy choices. The staff were exceptionally kind and friendly. They helped us book restaurants and took care of little requests, and added thoughtful touches like bringing our luggage up once the room was ready, welcome drinks, and a gift when we left. We didn’t have a nice view of the sea or the pretty buildings from our room, but we still had a great stay. Thanks to everyone who made it memorable.

The breakfast was average at best, far below what I’d expect from a luxury hotel. For a five-star property, I expected much more from both the service and the overall experience. Given the price, the stay didn’t meet those expectations, and I left very disappointed.

The location is excellent, close to the beach and town center, and the rooftop is pleasant with a great view. But this really doesn’t feel like a five-star hotel. Garage parking costs an extra €50 a day, and the fairly new building doesn’t necessarily feel high quality. There were no towel hooks in the bathroom, and the power sockets were nearly coming out of the wall. The rooftop had only eight lounge chairs, spa access cost extra, and the waiters were rather rude.

The rooftop views were amazing, and breakfast had a good range of choices. Staff at reception, housekeeping, and the restaurant were friendly and accommodating. Cleaning happened quite early, around breakfast, though, so our bin was already full when we checked out. The hotel is right by Camogli train station, which makes it a convenient base for nearby towns and islands, or for simply enjoying Camogli. Its unusual, quirky design gives it character. It is on the expensive side, and I wish some spa services had been included in the price.