Torre Guaceto Greenblu Resort

The two-star rating comes from the front desk staffer's poor attitude and seeming inability to handle the job. Even simple questions or requests for help made us feel like a bother. He kept saying, “that's a question for the supervisor”; when we asked where the supervisor was, he said they were probably on their way in. Maybe he'd just had a bad day, and I hope this isn't how he treats every guest. Still, if this is the usual standard, he may want to consider another line of work. His customer service skills, or lack of them, won't get him far.

The food was good, though the choices got repetitive, and the place didn't live up to what we expected. I wouldn't call it four-star, maybe three. We knew the location was remote, but a car is pretty much needed. We hired one for three days at a very reasonable rate, and taxis to the nearest station cost €30 each way. The trains were fantastic and very cheap. We drove to the nearest station, caravigno, and covered some 1400 kms during the three-day hire. Puglia is beautiful and the people are amazing. The hotel has rules, including having to wear a swimming cap in the pool, which you buy at reception. The buildings feel like a 1970s holiday camp, and the furniture is very basic. I wouldn't return, though we always make the best of wherever we're staying.

There was no transport to get anywhere, and taxis wanted 150.00 euros for a 20 km trip. The hotel felt very short-staffed, with just one menu and a very repetitive breakfast. I don't see how it earned four stars.

We were only passing through and booked this as a place to sleep, thankfully for just one night. My rating is two stars; I don't think the hotel deserves more. The beds were dreadful, the room had no WiFi, and it was stone cold. You also need a swimming cap for the pool. The so-called super breakfast was a big letdown. Maybe it suits people accustomed to less luxury, but for a four-star hotel I'd expect considerably more.