Canado Family Hotel

The staff were really nice, and the animation team were so kind, they must be paid well. The food and rooms were okay. The location is very nice, though there’s almost no network. The shows and activities are only in Italian, so you won’t understand them if you don’t speak Italian. I wouldn’t recommend it for adults looking for peace and quiet, but it seems perfect for young families.

The car-free setup is great for kids, and Canado is in a good location. You can park the car and forget about it. The village entertainers do their best with limited resources, though the mini and baby clubs have old, dirty toys. The playground also seems neglected and could use more care. Food was a letdown. We tried both the buffet and the à la carte restaurant and weren't satisfied. At the buffet there were insects, hairs, and spoons buried in the cereal that looked like they might have been there for ages. A cloche would help prevent that. The apartment was okay, but I wouldn't call it 4 stars, especially given the bathroom fixtures.

The dinner buffet was nice during our 4-night stay, with different dishes each evening. It would be better if dinner started earlier, though, as 19:30 is very late for kids who go to bed early. Reception staff were very friendly and helpful. The woman there was willing to speak languages other than Italian, though I’m sorry I can’t remember her name. Also, a big thank you to the plumber, who came within 5 minutes of my report.

The staff were all friendly and helpful, and I liked how pool reservations and time limits were organized so every guest could enjoy it. The resort is especially nice for small kids if you expect a 3-star standard. The facilities and rooms are old, and the food choices are limited and ordinary, not really 4-star quality. There’s no food or drink service on the beach, even though the restaurant is close by, and there’s no pool restaurant either. We missed the burgers and club sandwiches we usually find at other resorts. The sea wasn't especially beautiful, either. I've seen nicer water in Italy. You can't arrive at the hotel by car. A shuttle takes you to your car whenever you need it, or you can walk 15 minutes. The shuttle between the parking lot and hotel is too small for people and luggage at the same time. We brought our luggage over a day before departure so checkout wouldn't be delayed. All in all, it was good, especially with our little kids. If we come back, we'll arrange our own food.