BB La Casita

The boiler wasn't working, so I couldn't wash the children with cold water. We also couldn't shower because the 100-liter tank had run out, and we had to brush our teeth using bottled water. The toilet wouldn't flush either. We managed because we're good at adapting, but sleeping in the street would've been better! We paid for two double rooms, but really the two beds were pushed together. The kitchen couldn't be used, not even to warm some milk. For what was offered, even €10 for a coffee would've been enough, and it was already well paid.

The location is perfect, right in the heart of Civitella, and everything was very clean. But the boiler kept shutting down, leaving us with cold radiators and water, and there was a sewage smell from the bathroom. There weren't any bidet towels, and they were stingy with the coffee pods. It's ridiculous to have a stovetop that guests can't even use to heat herbal tea. The kitchen only had one plate and one glass.

The location was excellent, and the B&B was clean with a warm room. Still, there were annoying noises from upstairs in the evening and again in the morning. The stairs make it inconvenient for people with small children in strollers. The TV channels were hard to read, and there were just two coffee pods and no water.

The host was helpful, and the furnishings and atmosphere felt welcoming and clean. It was a very pleasant stay in a really pretty village, with a very strategic location in town.