DoubleTree by Hilton Florence Metropole
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- EUR 12
- Extra bed
- EUR 30 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English, Italian +2
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 6 Executive Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- telephone
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1 / 5 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- telephone
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1 / 5 Family Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
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1 / 4 Deluxe Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
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Guest reviews
Recent reviews shared by hotel guests
Cedric L.
We relied on taxis to get into town, and the fares added up. The hotel isn’t close to the main attractions or city center, so you’ll need a taxi or public transport, though the location works well enough if you’re fine with that. Our room was on the small side, but the layout made good use of the storage. It all looked recently renovated, with modern, new furnishings. You need to call downstairs to have the air conditioning switched on. Breakfast was good, and we enjoyed the evening lounge. The 14th-floor city views were amazing, and we had a nice two-night stay at the DoubleTree.
Jxxspring L.
The hotel is a bit away from the city center, but its courtesy van was reliable and made getting around easy. The drivers were friendly, polite, and on time, so commuting during our two days in Florence never felt like a hassle. There aren’t any supermarkets or convenience stores close by, which was the one small drawback. Inside, it has the classic look of an old-school star-rated hotel, and I found it comfortable and elegant. The front desk welcomed us warmly and gave us chocolate cookies at check-in. Breakfast didn’t have a big selection, but what was served was fresh, tasty, and well prepared. I also emailed questions before arriving and the crew answered patiently and politely. Despite some negative reviews I’d seen, I wasn’t treated differently as an Asian guest. I felt welcome and valued throughout my stay, and would happily return to this DoubleTree. The room had good views.
Anmi R.
The hotel sits a little outside the center, but we could get there easily by public transport, taxi, or the shuttle bus. Our room on the seventh floor had a great city view and plenty of space, and breakfast was great too. The staff were outgoing and extremely helpful, always willing to go the extra mile with our small requests. They made the stay memorable, and I’d highly recommend the Hilton for a visit to Florence.
Zihan C.
The shuttle drivers were a highlight, so friendly and quick to reply on WhatsApp. Happy hour was great and even had seafood. As a Diamond member I was able to check in early, around 2 PM. My only drawback was needing to take a taxi from the airport to the hotel.
Murtaza K.
Bianca made us feel genuinely welcome and valued when we checked in at the DoubleTree by Hilton Florence. She patiently answered our questions and took care to make sure everything went smoothly, which meant a lot while we were traveling with family. She was professional, attentive, and warm from the start. That mix of efficiency and a personable manner really lifted our experience. Bianca is a real asset to the team, and I hope her excellent work gets recognized.
Amenities
Everything available at this property
General Services
64 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Diet menu (on request)
- Transfer services
- Tour assistance
- Garage
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Airport
- Electric vehicle charging station
- Check In Hour
- Check Out Hour
- Late Check Out
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Non Smoking Area
- Highchairs
- Printer
- Photocopier
- Audio Visual Equipment Rental
- Hot tub
Accessibility
4 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
4 available- Free Wi Fi
- Internet
- Wired Internet
- Wi Fi
Parking
3 available- Electric car charging
- Parking
- Car park
Meals
11 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Kettle
- Air conditioning in Restaurant
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Massage
- Spa centre
Sports
2 available- Golf course
- Gym
Children
1 available- Babysitting service
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
- Towels and bed linen
- TV lounge
Languages
5 available- Spanish
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
125 m 2 min walk
4.1 km
2.4 km 30 min walk
4 m 1 min walk
Attractions
20- Parco delle Cascine2.4 km 30 min walk
- Basilica of Santa Maria Novella4.8 km
- Boboli Gardens4.9 km
- Ponte Santa Trinita4.9 km
- Palazzo Pitti4.9 km
Restaurants
20- Breakfast Room4 m 1 min walk
- Old Wild West - Firenze C.C. Freeland86 m 1 min walk
- Mr Wok126 m 2 min walk
- Rio Grande Market Firenze136 m 2 min walk
- Rio Grande Ristorante154 m 2 min walk
Transit
20- Aeroporto Firenze Amerigo VespucciAirport4.1 km
- Aeroporto internazionale Galileo GalileiAirport64.6 km
- Cavallaccio La CasellaBus125 m 2 min walk
- EtruriaBus133 m 2 min walk
- Cavallaccio Palazzo WannyBus150 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Meals
Breakfast - Extra charge may apply
Internet
Internet in rooms - Extra charge may apply
Parking
Parking - Extra charge may apply
Rules and eligibility
Children
Ages 0-17 - Extra bed available