Carignano Luxury Suite by Wonderful Italy

It was a disaster arriving in Genova. We were told by customer service that the rooms had working air conditioning, but all four units showed E7 and F0 errors when we got there. The agent who welcomed us and handed over the keys said the fault had already been there for a couple of months and was due to be fixed the week after our stay. They knew how hot the property gets in summer, so they’d left three fans, but it was still unbearable. We moved to a hotel with working air conditioning that same day. It could have been a lovely place if the A/C had worked. If you’re booking in summer, make sure it does.