Resort Fiocco di Neve Relais & Spa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 3
Room Information
Rooms
Family Suite
- Private bathroom
- air-conditioning
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- toiletries
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Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Marco B.
The room stayed above 24°C the whole time, and we had no way to adjust it because reception controls the central heating. With a baby along, that was unacceptable. The ski clothing dryer didn’t work either, so the room felt humid and uncomfortable. When we complained, the director said, “I can sleep with 26 degrees, so I don’t see the issue.” That felt dismissive of our concerns. We were also surprised that the advertised restaurant and room service on Booking.com weren’t available during our stay. The “Relais & SPA” branding gives the wrong impression too: access to the spa requires advance booking and an extra fee. Breakfast was said to be included, but omelettes and pancakes cost extra, and both the quality and selection were underwhelming. For a supposed 5-star luxury hotel, this felt more like a 3-star place at best, and closer to a scam than a premium stay. We filed a complaint with the Italian authorities over deceptive commercial practices, and hope no one else gets fooled. It doesn’t offer the service, transparency, or comfort to justify its rating or prices. Future guests should check carefully what’s actually included before booking. Stay away.
Giulia R.
They charge 800€ a night, and for us this was money very badly spent. This joke of a 5-star hotel feels more like a 3-star one. There’s no restaurant or room service, and the breakfast was bad, with no fresh bread or croissants. Even simple eggs cost extra, and you also have to pay and book for the spa. The rooms turn into saunas because you can’t set the temperature yourself. You have to ask reception to try to control it, but they can only switch the heater on, not adjust the heat. The towel and clothes drying rack also has to be turned on by reception when you ask. It’s ridiculous, and you get better service at a 3-star place. The manager’s a joke too. Stay far away!
Miriam R.
The breakfast was excellent, with great coffee and cooked food if you asked. The masseuse was lovely, and most of the staff were very nice. The receptionist kindly helped us get a fan, and the team even gave us a ventilator with ice when the rooms were much too hot in summer. Still, the heat was so bad that we had to cut our trip in half and leave a day early. Thank you!
Robert E.
The spa was excellent, with a full menu of nourishing and therapeutic treatments. I had a wonderfully soothing series of massages. The restaurant also served delicious regional food, and the waiter service was exemplary. I stayed at the luxurious 5-star White Hotel, right in the center of the spectacular Italian village of Limone Piemonte in the Alps, close to the French Riviera. The lovely rooms and friendly staff reflected that warm, charming Italian hospitality, and the furnishings throughout had a wonderful Alpine style. My time there was unforgettable, and I can’t wait to return to this terrific oasis in Italy.
Anna L.
The service from everyone at Fiocco Di Neve was outstanding, especially Madou. The hotel also has a perfect location and great amenities. Thank you to the wonderful team!
Amenities
Everything available at this property
General Services
38 available- ATM
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Newspapers
- Ticket assistance
- All Spaces Non Smoking (Public And Private)
- Laundry
- Concierge services
- Dry Cleaning
- Luggage storage
- Tour assistance
- Hiking
- Ski storage
- Ski passes available
- Contactless Check In And/Or Check Out
- Total number of rooms
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Garage
- Check In Hour
- Check Out Hour
- Room service
- Laundry service
- Multilingual staff
- Bellboy service
- Lift access
- Concierge
- Snacks
- Non Smoking Establishment
- Cycling / mountain biking
- Bocce
- Snowboarding
- Ski pass
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Electric car charging
- Car park
Meals
6 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Bar
- Continental breakfast
Business Services
2 available- Conference Hall
- Conference room
Recreation & Wellness
5 available- Steam room
- Spa
- Massage
- Spa treatments
- Spa centre
Sports
3 available- Fitness facilities
- Bicycle hire service
- Fitness
Children
2 available- Babysitting service
- Children playground
Pets
1 available- Pets allowed
Room Amenities
1 available- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
170 m 2 min walk
10.0 km
188 m 2 min walk
5 m 1 min walk
Attractions
20- Giardini comunali R. Viale188 m 2 min walk
- Cascate della romana484 m 6 min walk
- Area picnic778 m 10 min walk
- Impianti sciistici maneggio845 m 11 min walk
- Big Bench #19 - Limone Piemonte2.5 km 31 min walk
Restaurants
20- White Restaurant & Bar5 m 1 min walk
- Ristorante Il San Pietro21 m 1 min walk
- Karma32 m 1 min walk
- Bar Perugina42 m 1 min walk
- Le boucher46 m 1 min walk
Transit
20- Aeroporto di Cuneo-LevaldigiAirport38.5 km
- Aéroport de Nice-Côte d'AzurAirport67.0 km
- Limone PiemonteTrain170 m 2 min walk
- VernanteTrain5.7 km
- Gare de VievolaBus10.0 km

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Deposit
Pet deposit required