Castello di Velona Resort Thermal SPA & Winery

The property is absolutely beautiful, and the front desk staff were so helpful and welcoming. Before we arrived, they reached out several times on Whatapp with advice on the best ways to get from the train station to the hotel. They also offered to book tours or suggest things to see in Venice, so we could make the most of our time there.

A special place for relaxing, with wonderful food, especially the buffet breakfast and special dinner. The staff were ready and eager to help us. I’d like to recognize Marcos, Marica, Khristian, Valeria, Massimo, and Valerio- chef. We loved our time at this resort and highly recommend it.

The property is truly beautiful, with amazing views in every direction. I’d give it another chance if I return to Montalcino, but there are some things that need attention if the high prices are meant to match its luxury status. The few times we spoke with staff, they were friendly, but we couldn’t get help around the spa or pool. With the property not crowded, I expected staff to be available more readily. The food was very expensive, probably because there’s nothing else nearby unless you drive into town. Our room looked nice, with beautiful travertine, but some lights didn’t work. The bourbon selection was poor, and when we asked about local activities such as hiking, staff didn’t seem prepared to answer unless the subject was wine. Also, be ready for lots of stairs to reach the rooms.

Claudia and her partner gave us exceptional massages at The Olispa at Castello di Velona. Both treatments were expertly done and deeply relaxing, exactly what we needed. The calm, intimate atmosphere suited the castle setting, and the care and professionalism really stood out. We left feeling completely refreshed and restored. We’d absolutely return, and highly recommend it to anyone wanting a special spa experience.