Novotel Parma Centro

Breakfast was spot on, and the hotel was extremely clean. The staff were warm and helpful throughout. Parking is the one drawback: the spaces are very narrow, and there isn't always a space available. There's a large public car park very close by, though, where it's easy to find a spot. I'd rate the stay 10/10.

I was traveling alone this time, which was fortunate since my wife and son weren't with me. I'd booked a presidential suite but was given a junior suite instead. The staff apologized sincerely and offered parking to make up for it, so I still gave the stay four stars. Constantino deserves a special mention: professional, well-mannered, and exactly the kind of person you hope to meet in high-end hospitality. Breakfast was a continental buffet with options for different diets. The parking is a tight fit for larger cars and takes some careful maneuvering. There are Tesla Superchargers and chargers for other electric car makes, but if you're driving an EV like I was, remember to bring your cable or adapter.

We stayed in one of the apartments by the park, right in the heart of town. It was spacious, modern, and super clean, and breakfast was good. The garage has chargers for electric cars. Best of all, the staff were fantastic, kind, helpful, and polite. Everything went smoothly.

The next morning's checkout left me with a disappointing impression. The male receptionist didn't ask how our stay had gone. That was a sharp contrast with Alexia, who welcomed us late the previous evening after a long trip. She was so friendly, kind, and helpful. The hotel itself was clean and comfortable, and breakfast was rich and tasty. We had a very good stay overall despite that last interaction, and I'd come back.