Civico 36

I wouldn't repeat or recommend this experience at all. As I said in my detailed comments, I also wish these facilities had more oversight.

Nothing about this stay went well. The room was nowhere near what had been promised: it was only partly clean, the walls were covered in scratches, and even the beds smelled bad. The level of care was embarrassing. I asked straight away for an explanation and a refund. The owner told me, "We'll talk tomorrow," then vanished and stopped answering the phone. It was unprofessional and showed no respect for customers. A waste of time and money. I'd strongly suggest going somewhere else.

The room was clean, the view was great, and the location was central. Good value for the money.

I paid for a place with glowing reviews and couldn't get a peaceful night's rest. The room was small, bugs came out at night, and the ice cream shop downstairs hurt privacy and stayed noisy with music and crowds until late. I travel a lot and can adapt to all sorts of places, but nighttime rest matters to me. When I complained, I was told the service was more than excellent for what I was paying. The closest parking is paid. There's also a debit card payment issue: the money showed up as taken by the nearby pizzeria. I'm mentioning it because the charge appeared after ten days, and since I'm not local, I panicked and thought my card had been cloned. The owner hadn't told me about it. After I complained, she called and insulted me. I've never had a stay like this. Never again. I absolutely wouldn't recommend it unless you're in an emergency.