Terra Magica

The property itself was in excellent shape, with a large pool, a lovely garden, and comfortable, well-equipped rooms for a pleasant weekend. But the owners’ poor communication, lack of common sense, and lack of loyalty overshadowed all of that. They were often on site, taking up areas guests had largely paid for, and stirred up arguments over pointless things. We paid a modest €1,700 for two nights, and there was no invoice. Then the water mains were shut off, among other issues, making it impossible for us to carry on with our stay. They were rude and completely unreliable, with several serious flaws. Rating below zero.

The property was clean, well maintained, and had everything we needed, but the owners’ conduct ruined the weekend. They live there throughout the summer and subjected tenants and their families to vulgar language, insults, defamatory accusations, and serious threats over trivial matters. The owners seemed unable to handle even a verbal disagreement. Although we paid handsomely, we couldn’t enjoy the property’s amenities and were left dealing with services that seemed deliberately made difficult. Some friends and I had to cut our stay short because the situation became unbearable, even though we’d paid the full amount. I strongly do not recommend this place.

The property is beautiful, and we came with friends hoping for a carefree, fun weekend. Instead, the owners’ rudeness took over. They’re always present at their summer home, watching guests with spite and arrogance and making us feel unwelcome, even though we’d paid handsomely and followed the rules. Over the weekend, simple looks turned into ongoing poor service, then unpleasant insults and threats. I won’t repeat them out of respect for my own dignity. Stay away.

It’s a relaxed spot in the Apulian countryside, between Castellana Grotte and Polignano a Mare, well placed for day trips and excursions. It would suit couples as well as families with kids. The property is brand new, with roomy, comfortable rooms and bathrooms, AC, smart TVs, and hairdryers. The shared breakfast area is tastefully furnished and has a fridge, stove, oven, dishwasher, and microwave. Outside, there’s a large pool set in a landscaped lawn among olive and fruit trees. The owners are friendly, courteous, and always available. A real peaceful oasis.