Enzo

I’ve travelled for 25 years, and this was the first time a receptionist called to say, literally, “You need to free the room.” At checkout I got the call at 11:15 on 9-Jan. I was already packed, but the way it was put felt really impolite. I think a better approach would have been to ask, “Sir, do you need additional time?” I hadn’t checked the checkout time. I thought it was 11:00 and believed I was only 15 minutes late, but it was actually 10:30am, so I was 45 minutes over. It was Sunday morning, and I didn’t get the impression the hotel was especially crowded. That felt like a really unprofessional way to handle it. In 25 years of travelling, I’ve never had that happen before.

I was here for a business trip and stayed a few days. Everything was okay.

The service at Hotel Enzo Porto Recanati was quite good, though nice rather than excellent. Its location is near the center, and you can get around the city in just a few minutes.

From the balcony you can watch the town go by. It’s a great little hotel, handy for getting around this small town, and the service is friendly and welcoming. I’ll be back.