Casa Baia Santa Reparata - Santa Teresa di Gallura IUN Q1712

The only thing we liked was the view. The terrace was in poor shape too, and the apartment was musty, badly maintained, and worth nothing. The bed was just a thin mattress on chipboard, and after one night we had back pain. There was dirt in the cupboards, and the old furnishings felt makeshift. The fridge wasn't working at check-in; the gentleman said he'd come the next day to fix it, but never did. We were also charged another 11 euros per person per day, 154 euros total, for services including taking out the garbage, towels and sheets, and tourist tax (1€ per day). That fee had never been mentioned before. We had to take out our own rubbish and make our own beds, which I can accept, but I was surprised by the high charge. If we'd known about it, we would have booked another Hotel. We checked out five nights early. We tried to get those service fees back, but couldn't. It all felt like a real scam, and unfortunately the language barrier made it hard to communicate. Even Google Translate didn't help. Maybe the hotel has two different sections and we ended up in the old one.

This place needs updating. It feels very dated, isn't properly equipped, and there's no heating, so it stays cold inside. The bed in the main bedroom squeaks whenever you turn over and wakes you up.

The view is amazing, which makes the accommodation such a letdown. We arrived on 11th may 14th may and left just 20 minutes after checking in, then paid for another hotel. We were very disappointed. As soon as you enter, there's a strong musty smell. The place is grubby and beyond basic. It's advertised with a kitchen, but there's only a hob and nothing else to cook with: no toaster, kettle, or oven. The hob's igniter was broken, so we had to use a lighter for the gas, and wires were hanging from the light. There was no breakfast, and we were told there was a mini market, so we thought we could buy food and cook for ourselves. That wasn't the case. We tried taking a quick shower, but the doors wouldn't slide or close properly, and the bathroom flooded. The sofa felt like the springs were exposed and ready to fall apart. I wouldn't stay there even for free. We wasted another £300 on a different hotel, which we shouldn't have needed to do. Don't waste your money.