Il rifugio dei Mercanti- Piazza Castello

Name: Il rifugio dei Mercanti- Piazza Castello
Address: 2 Via Mercanti, Turin Historic Centre, 10122 Turin, Italy, Turin, Turin, Piedmont, IT
Rating: 8.8

2 Via Mercanti, Turin Historic Centre, 10122 Turin, Italy, TurinView on Map

Smoke-free

About this property

Want to save money while travelling? It’s easy: hotel "Il rifugio dei Mercanti- Piazza Castello" is located in Turin. This hotel is located in the city center. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Church of San Lorenzo, Turin Cathedral and Palazzo Chiablese. Location Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone. Accessibility: there is an elevator/lift. At the hotel

Popular facilities

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Free WiFi

ParkingNearby

Good to know

Check-in: From 15:00
Check-out: Until 10:00
Smoking: Smoke-free
Room types: 1

Room Information

Rooms

1 / 6

Apartment

Private bathroom

hairdryer
private-bathroom
tv

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating

8.8/10

Very Good

130 reviews

Featured review

Sarah C.

December 2025

6/10

The room was in a great location, and the area felt safe. Inside, the bed was comfortable and the bathroom was spacious, with toiletries and a hairdryer. The room itself was okay, though we were surprised to find the suite door already open because part of the room was being painted. We got the check-in details on arrival day and had to call someone to let us into the property. Noise was an issue too: we were near reception, another room, and the lift, so there was a lot of foot traffic and sound at all hours. The shower flooded the bathroom after about 10 minutes, so we had to shower quickly or pause and restart.

Mallory R.

June 2022

6/10

The location was easily the best part, right by Piazza Castello and close to sights, restaurants, and shops. The room was a good size and came with snacks, water, a stove, plenty of dishes, and a roomy private patio. Towels and sheets were clean, the pillows were comfortable, and there was a rainfall shower, toiletries, and a working elevator. Staff were friendly, and checking in and out was easy. We had a lot of problems, though. The Wi-Fi never worked during our stay, which was especially disappointing since we needed it for flight check-in and work emails. Ants kept coming in from the patio, so we didn't want to open the doors or use the space. The shower drain's badly fitted filter clogged it, sending water across the bathroom floor. The AC was weak and had a sour smell, and didn't cool the small room well. The wall bed felt like a sofa bed, and the mattress wasn't comfortable. The room also wasn't very clean: there was dust on the bed frame cushions, and dust, dirt, and hair on the floor. The kitchenette dishes weren't clean either, and the kettle was dirty. Though the room was called "silent" (Suite La Silenziosa), the reception desk was close to our door, and loud early morning conversations woke us up. With all of that, it felt a bit expensive. It was still a fine stay, and with those issues fixed, the location and room features could make it a great place.

Giulia B.

November 2019

10/10

We found the rooms really charming and well equipped, with everything we needed, including a Nespresso coffee machine and snacks. The manager was kind and helpful, and the remote access system meant we could get in at any time. It's also great with kids, since the rooms are very spacious. Even though the windows face the main square, the thick glass keeps things completely quiet. We'd love to come back!

viktor P.

November 2022

10/10

Turin was easy to enjoy from this central spot, and we had no trouble with the shower or internet. The room was big and clean, with a comfortable mattress, coffee machine, dishes, and kettle. The staff were very nice and ready to help throughout our stay. I'd recommend it to anyone visiting Turin.