Heian
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Elena R.
The onsen is the best part, large and well appointed. Outside, there’s an artificial waterfall and a coy pond by the lobby, and the hotel sits beside a beautiful canal lined with Sakura trees and walking paths. A 7-11 is across the street. The building feels old and worn, and hasn’t been renovated. There’s an odor in the lobby and elevator, though the rooms are clean and odor-free, with plenty of clean bedding. The place seems thoughtfully designed, with attention to detail. I didn’t eat at the hotel, so can’t comment on the food.
Andrew H.
It was nice to try a traditional Japanese room, and the staff were friendly. The hot spring was good too. The room felt a bit dark at night and not clean enough, with some stains on the tatami.
Ayaka K.
The hot spring bath was deeper than usual and had a bench inside. It was a shame the open-air bath wasn’t available, though I appreciated that the bath stayed open 24 hours. The hotel feels old overall, but I didn’t find that unpleasant. I’d heard there were no amenities, but the shop had various disposable cosmetics in pouches, and there was a hair dryer in the room. The food was very delicious. There was only one room key, which was inconvenient, and we could hear a lot from the next room, so bring earplugs if that bothers you. The elevator smelled awful the whole time, maybe like kerosene, as if a kerosene stove had spilled while being carried.
Yuta K.
Nakai-san was very kind and considerate of my bad leg, and I’m really grateful to him. I stayed from February 14th to 15th, more than 20 years after my previous visit. I was sad that I couldn’t use the open-air bath. I called a companion and had a great time, and I’d like to stay again if I get the chance.
Kenta I.
The rooms seem to have been renovated and are very clean, with a smart feel. The elevator smelled strongly of paint, probably from some kind of coating. Both the indoor and outdoor baths were large and clean, but apparently the boiler in the women's bath had malfunctioned, so the water was quite lukewarm, around 35°C.
Amenities
Everything available at this property
General Services
36 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Chapel
- Terrace
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Locker
- Laundry
- Safe Deposit Box
- Shoe shine
- Luggage storage
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Casino
- Karaoke
- Nightclub
- Fishing
- Ping Pong
- Water park
Accessibility
1 available- Accessibility features
Internet
2 available- Wi Fi
- Internet access
Parking
2 available- Electric car charging
- Parking
Meals
8 available- Bar
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
Recreation & Wellness
1 available- Spa tub
Pool and beach
5 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Private beach
- Beach/pool towels
Sports
3 available- Free bicycle rental
- Bike rental
- Mini golf
Room Amenities
2 available- Non Smoking Rooms
- Soundproof rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
498 m 6 min walk
861 m 11 min walk
259 m 3 min walk
80 m 1 min walk
Attractions
20- Mars Yamanashi Winery259 m 3 min walk
- Yamanashi Prefectural Museum1.9 km 24 min walk
- Kanegawa-no-Mori3.4 km
- Fuefukigawa Fruit Park5.3 km
- Hottarakashi Onsen5.5 km
Restaurants
20- 旬彩酒房みつむら80 m 1 min walk
- 勇ちゃん130 m 2 min walk
- あまみ147 m 2 min walk
- 北斗辛軒147 m 2 min walk
- カオサン148 m 2 min walk
Transit
20- 川中島公民館Bus498 m 6 min walk
- 八田公民館Bus571 m 7 min walk
- 石和温泉駅Bus853 m 11 min walk
- 石和温泉Train861 m 11 min walk
- 石和橋Bus910 m 11 min walk

Stay rules
Important conditions for your stay