Satomo In Ginowan

Good value for the money, though it was a little tricky to find. Our room had no toothbrushes, though I'm not sure whether that was true of the other rooms too. The kettle was a bit dirty, but otherwise it was pretty good.

There was nobody at the reception when I arrived, even though I'd reserved with a credit card and paid in advance. I called the hotel and was told to take the key from the mailbox and let myself in. They hadn't told me by email or phone that this was how entry worked. When checking out, you just put the key back in the mailbox. I found dust in small spots, including the remote control and corners. I'm allergic to dust in very dirty places, and my eyes started itching when I got into bed. The sheets may not have been washed, so people with allergies should be cautious.

The room was musty, and the air conditioner hadn't been cleaned. The photos don't match what it's really like. I wouldn't even give it one star. Please be careful. I hope nobody else has to go through what I did.

There was no proper hotel sign, just a small nameplate, so arriving at night made the place hard to spot. It didn't show up on Google Maps for me, and people nearby didn't know where it was either. When I called the property, they asked if I still didn't know after their earlier explanation. There was no way I could have known from what they told me. Once inside, it turned out to be a room in an apartment run by a couple of owners, not what I'd pictured from the hotel listing. There was dust under the TV and on the desk, and water marks around the sink, as if it hadn't been wiped. The refrigerator, washing machine, microwave, and pot had splashes of liquid on them. I won't stay there again. Thank you.