Patrick D.
The rooms were noisy, and my main issue was how the breakfast problem was handled. We had paid for breakfast, but when we couldn’t find the small paper tickets the next morning, a receptionist told us we hadn’t booked it. We checked our reservation that evening and confirmed we had. The following morning, a hostile lady said it wasn’t her problem. She gave us a replacement ticket for that day but wouldn’t reimburse the breakfast we’d missed the day before because she hadn’t been working then and the other girl was new. The way she handled it felt unfair, and she accused us of lying. A replacement ticket would have been enough to satisfy us. After reading other reviews, I agree the service is poor.

