Sago Royal Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 1 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 3 Standard room
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 1 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Business room
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Masako H.
We were disappointed to find at check-in that the rooftop open-air bath we'd been most looking forward to was closed. The large public bath did have an open-air bath, which was nice, but the men's bath didn't, and my husband was very let down to hear there was no morning switch. If they switched the baths, both men and women could enjoy it. Please consider it. 🙏 We'd stayed at Sago Royal every year and were sad when it closed. When we heard about the special May/June plan, we booked right away. We were happy with the food and room service, as we'd expected from the reviews. All the staff were very kind, polite, and wonderful. 😊 We were a couple in our 60s, staying on June 5, 2026.
Oliver B.
The room was spacious but very old, with wooden walls, furniture, tables, and a wooden cupboard. When I picked up a glass and smelled it, there was a strong musty odor. I felt uneasy, worrying it might affect my nose and lungs. I also took a sip from the glass. There are many things that may happen in the future, and many things that do happen.
s’ K.
A modest, relatively inexpensive place to stay among the Kanzanji Onsen hotels, close to Kanzanji Temple. Sun Royal Hotel Hamanako used to be called the Kanzanji Sago Royal Hotel. Guest rooms have spectacular views over Lake Hamana, and the rooftop open-air bath offers a beautiful view too.
LINA V.
There are still signs that this used to be a proper hotel. It caters exclusively to Chinese tour groups. Meals are buffet style, but some items are gone if you arrive late. The large public bath is like a hot spring, but after the other group members have left, I don't feel like going in. The room didn't make me itchy, but strange noises kept me from getting a good night's sleep.
nakama H.
The room is extremely itchy, so there must be mites. In the men's large communal bath, an elderly female staff member pretends to clean while repeatedly staring at you. It's very unpleasant. Just when you think she's gone, she comes back in.
Amenities
Everything available at this property
General Services
23 available- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Gift shop
- Television in lobby
- Fire Extinguisher
- Room service
- Luggage storage
- Laundry
- Concierge services
- Wake Up Service
- Transfer services
- Karaoke
- Nightclub
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
1 available- Restaurant
Business Services
1 available- Conference Hall
Recreation & Wellness
4 available- Doctor
- Massage
- Sauna
- First Aid Kit
Pool and beach
2 available- Outdoor pool
- Children swimming pool
Sports
1 available- Bike rental
Children
1 available- Playroom
Room Amenities
5 available- Fridge
- Family room
- TV
- Hairdryer
- Bathtub
What's nearby
Explore attractions, restaurants and transport around the hotel
465 m 6 min walk
506 m 6 min walk
125 m 2 min walk
109 m 1 min walk
Attractions
20- Kanzan-ji Temple125 m 2 min walk
- Kanzanji Park2.0 km 25 min walk
- Hamamatsu Flower Park2.0 km 25 min walk
- Hamanako Garden Park6.0 km
- Nagisaen Park7.7 km
Restaurants
20- 喜福109 m 1 min walk
- うなぎ食事処浜乃木118 m 1 min walk
- クシタニカフェ151 m 2 min walk
- 一力や155 m 2 min walk
- 舘山寺の餃子屋167 m 2 min walk
Transit
20- 舘山寺温泉Bus465 m 6 min walk
- 舘山寺町Bus506 m 6 min walk
- ウェルシーズン浜名湖Bus575 m 7 min walk
- 浜名湖パルパルBus721 m 9 min walk
- 舘山寺南Bus738 m 9 min walk

Stay rules
Important conditions for your stay