Haruto N.
The host replied when our family was in a real bind, and it felt like an angel had shown up. We’d booked another Airbnb, but the owner canceled for reasons we didn’t understand while we were already on the road. It was freezing, and I was in the car with my husband, our two-year-old, and my elderly parents, feeling completely lost. I booked this place at 8 pm. I’m so grateful the owner answered. You saved our family 😭

