Randor Residential Hotel Kyoto Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 Bedroom Superior Suite with Spa Bath
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- dining-area
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- mirror
- private-bathroom
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Executive Suite with Spa Bath
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
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High-Floor Luxury Suite with Spa Bath
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
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Premium Suite with Spa Bath
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- dining-area
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- mirror
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Samira R.
The lack of housekeeping became a real issue during our 11-night stay, which cost us over $3,500. Near the end, I borrowed a vacuum to clean the carpet myself, and it was handed over reluctantly with instructions to return it promptly. When I asked for a basic clean and fresh bed linen, I was told again that this wasn’t included in our booking. A cleaner only came after my husband raised the matter. On arrival, I’d also found the toilet not properly cleaned and wiped down all the surfaces myself before we settled in. Getting around was inconvenient. The hotel was far from shops and the main street, about a 40-minute walk from the main areas, so we depended heavily on public transport. There was a Lawson nearby, though. Service fell short in other ways too. Staff weren’t especially accommodating, and when we asked for an extra pillow and blanket, we were told those weren’t part of our booking. For what we paid, the stay didn’t feel like good value. I wouldn’t recommend the hotel or choose it again.
Putri K.
There are washing machines and dryers, and the kitchen is fully equipped, which made the place work well for a family. The neighborhood is quiet, with a convenience store and train stations only a few minutes away. Our room was huge and could easily fit five people. Definitely worth it for a family.
Olivia C.
The firm bed made it hard to get comfortable, and the cleanliness was disappointing. There was hair in the bathtub and stains on the couch. We also found the location inconvenient, with little nearby, so getting food or going out to explore took extra effort. It wasn’t an awful stay, but for the price it fell short of what we’d hoped for.
Hana M.
The room was spotless, roomy, and set up well for a family. We appreciated having a microwave, refrigerator, and washing machine, and the facilities felt modern and worked well. The price seemed fair for the space and amenities, though the location and strict check-in rules took away from the value. We stayed for two nights at the Randor Residential Hotel Kyoto Suites. It’s in a quiet neighborhood, but Kujo Station is about a 700m walk, and the main sights are spread out, so buses or taxis add time and cost. For a first visit to Kyoto, it wasn’t especially convenient. Staff we met were polite and professional, but arriving tired well before the official 3:00 PM check-in left a bad impression. We understood the room might not be ready and hoped to leave our bags and wait in the lobby. Instead, they wouldn’t allow us in even a minute early, and we had to wait until exactly 3:00. That felt rigid and unwelcoming, especially with a family. It felt more like a practical apartment than a welcoming hotel. If clean, spacious rooms with kitchenettes matter most and you’re fine with the location and inflexible check-in, it could suit you. Travelers looking for convenience and warm service, particularly families after a long journey, may find the rules a drawback.
Mika H.
We had a comfortable, enjoyable three-night stay, and the room worked well for our family of six. It was spacious by Japanese standards. There’s no daily cleaning, and the nearest train station is about a 10-minute walk, though it’s only one stop from Kyoto Station. That walk was a bit much with the kids. Plan around the 3:00 PM check-in: there are no staff from noon to 3:00 PM, so early arrivals have to wait. The bathroom sink is sensor-controlled, which took some getting used to. The shower has a lot of buttons and seems overcomplicated at first, but after a couple of days we figured it out and liked using it. I’m sharing this as straightforward feedback for future guests, not as a complaint about the hotel.
Amenities
Everything available at this property
General Services
16 available- Elevator/lift
- Smoke Free Property
- Terrace
- Reception desk
- Laundry
- Dry Cleaning
- Luggage storage
- Contactless Check In And/Or Check Out
- Total number of rooms
- hotel
- 24 Hour Reception
- Check Out Hour
- Laundry service
- Multilingual staff
- Lift access
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Meals
1 available- Vending machine
Pets
1 available- Pets Not Allowed
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
215 m 3 min walk
425 m 5 min walk
1.2 km 15 min walk
63 m 1 min walk
Attractions
20- Nidec Kyoto Tower1.2 km 15 min walk
- Senbon Torii (Thousand Torii Gates)1.5 km 18 min walk
- Fushimi Inari Taisha1.7 km 21 min walk
- To-ji Temple1.7 km 22 min walk
- Kyoto Aquarium2.0 km 25 min walk
Restaurants
20- 焼肉マルミヤ亭63 m 1 min walk
- ソウル151 m 2 min walk
- 下町Blues160 m 2 min walk
- あずき195 m 2 min walk
- きむら 炭火・和牛焼肉196 m 2 min walk
Transit
20- 九条河原町Bus215 m 3 min walk
- 月輪Bus222 m 3 min walk
- 九条河原町Bus234 m 3 min walk
- 東福寺道Bus311 m 4 min walk
- 南松ノ木町Bus324 m 4 min walk

Stay rules
Important conditions for your stay
Rules and eligibility
Children
Ages 0-5 - Extra bed available