Ryokan Sugimoto
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Japanese
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Twin room with view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bedsheets
- fridge
- heating
- private-bathroom
- shower
- slippers
- telephone
- toiletries
- towels
- tv
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1 / 4 Standard room with view
- shared bathroom
- air-conditioning
- bedsheets
- fridge
- heating
- shared-bathroom
- slippers
- telephone
- toiletries
- towels
- tv
- wardrobe
- with-view
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- fridge
- private-bathroom
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1 / 1 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- fridge
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Brian W.
Dinner was delicious and plentiful. We were even served what looked like A5 Waygu beef, which we cooked ourselves. The long tunnel to the dining room wasn’t ideal, but no big deal. My room was large and well appointed, and the staff were courteous and kind. The onsen was nice, though it could use a refresh, and some of the water taps weren’t working quite right. The changing area was spacious and well appointed, and sitting outside in the hot water was wonderful. After dinner on the last night of the light show, I left my group and took the bus to Matsumoto castle, then walked back. It was an interesting walk and felt absolutely safe.
MJ C.
The meals were a highlight, with each dish made from locally sourced ingredients and tasting fresh and authentic. Every staff member went above and beyond to make our stay comfortable and relaxing. Ryokan Sugimoto brings together warm hospitality, superb cuisine, and traditional charm. We highly recommend it for anyone looking for a genuine Japanese ryokan experience.
Silver M.
Snow fell the next morning, wrapping everything in quiet. I’d had this ryokan on my bucket list for a long time. The room was really comfortable, and the food was decent, especially the soba. I ordered a bottle of wine for myself and they served me an extra dish. The one downside was how cold the private bathtub room was, so I couldn’t use it and used the private bath instead.
noam L.
Their website says you can book a private onsen by the hour, depending on availability. When we arrived, they told us that option wasn’t available and gave no explanation. We were very disappointed. I hope they change the site so it doesn’t mislead more people.
Diego S.
The room and food were excellent. The highlight was the hot tub with natural volcanic hot water. You can have a private tub or share the general hot tub with other guests.
Amenities
Everything available at this property
General Services
29 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Heating
- Express Check In/Check Out
- Terrace
- Smoking Allowed
- Room service
- Linens
- Luggage storage
- Wake Up Service
- Telephone
- Library
- Bowling
- Hiking
- Fishing
- Family/Kid Friendly
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Air conditioning in public areas
- Lift access
- Luggage room
- Smoking area
- Hot tub
- Bowling alley
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
4 available- Bar
- Restaurant
- Vending machine
- Air conditioning in Restaurant
Business Services
3 available- Event facilities
- Fax and copy machine
- Conference Hall
Recreation & Wellness
2 available- Massage
- Sauna
Pool and beach
1 available- Beach/pool towels
Sports
4 available- Tennis court
- Golf сourse (within 3 km)
- Tennis
- Golf practice facility
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Fridge
- Family room
- Hairdryer
- Flat Screen TV
- Wardrobe/Closet
- Slippers
- Toiletries
Languages
2 available- English
- Japanese
What's nearby
Explore attractions, restaurants and transport around the hotel
1.8 km 22 min walk
2.0 km 25 min walk
2.4 km 30 min walk
81 m 1 min walk
Attractions
20- Agatanomori Park2.4 km 30 min walk
- Matsumoto City Museum of Art2.7 km 34 min walk
- Former Kaichi School2.9 km 37 min walk
- Matsumoto Castle Park3.0 km 37 min walk
- Matsumoto Castle3.0 km 37 min walk
Restaurants
20- そば庵米十81 m 1 min walk
- 食事処平屋149 m 2 min walk
- 中華そば 福久181 m 2 min walk
- さつき鮨208 m 3 min walk
- スチーム ダイニング Seiro291 m 4 min walk
Transit
20- YokotaBus1.8 km 22 min walk
- YusakaBus2.0 km 25 min walk
- Shindai hospitalBus2.0 km 25 min walk
- 蚕糸公園Bus2.1 km 26 min walk
- Osama Onsen SpaBus2.1 km 27 min walk

Stay rules
Important conditions for your stay