Chateraise Hotel Nagano
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Parking
- Available for a fee
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 1 DOUBLE ECONOMY
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1 / 1 DOUBLE SUPERIOR
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1 / 1 FAMILY ROOM DELUXE
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1 / 1 Room DELUXE NON SMOKING
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Guest reviews
Recent reviews shared by hotel guests
Ethan W.
The room was comfortably sized, especially compared with what we’ve had in Tokyo, and the bed was good. The public bath is up on the top floor, and there’s a convenience store close by if you need extra snacks or drinks. The dessert perks were a big part of the fun: you can help yourself to ice cream by the front desk or near the bath, and check-in comes with a cake of your choice. Staff were generally pleasant and things went smoothly. They speak a little English, and Google Translate worked for anything else.

Shigeko M.
I was here for a company networking party, not an overnight stay. The building is huge, and the grand hall’s three-floor atrium made a real impression on me. It’s probably the finest venue in Nagano City. There’s also a cake shop on the ground floor, which makes sense for a place run by Chateraise. The meal was ordinary party food, with small portions and average flavor. The beer was a bit lukewarm, omg. Cake and coffee came at the end, but the cake still had the plastic film used on shop-bought cakes around it. I think they should’ve taken that off. I’d like to come back and stay overnight.
Minjun P.
We had a large family room that felt modern and comfortable. Being within walking distance of the train station was handy, and the restaurant is worth trying. The welcome cake and unlimited ice cream are a real treat, especially if you’re a Chateraise cake fan.
Wahyu P.
The staff were wonderful, and I really enjoyed the free ice cream available around the clock and the daily cake. It’s an easy 5-7 minute walk from Nagano station. The room wasn’t large, though it did feel bigger than the usual Japan standard.
Edwin T.
We spent two winter nights here with the kids and had a good stay. It’s about five minutes from Nagano station. The room and bed were decent, the onsen was large, and there were complimentary desserts and welcome treats.
Amenities
Everything available at this property
General Services
16 available- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Room service
- Laundry service
- 24 Hour Security
- Hotel safe
- Lift access
- Shop
- Newspapers
- Luggage room
- Clothes dryer
- Smoking area
- Hairdressing salon
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
2 available- Bar
- Restaurant
Business Services
1 available- Meeting room
Recreation & Wellness
1 available- Massage
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
88 m 1 min walk
364 m 5 min walk
1.3 km 16 min walk
153 m 2 min walk
Attractions
20- Patio Daimon Kuraniwa1.3 km 16 min walk
- Zenkōji temple1.9 km 24 min walk
- Jōyama Park2.1 km 26 min walk
- Jōyama Zoo2.3 km 29 min walk
- Kawanakajima Old Battlefield6.0 km
Restaurants
20- 日本料理あさま153 m 2 min walk
- ふたひろ171 m 2 min walk
- Bistro Queue173 m 2 min walk
- 福寿草189 m 2 min walk
- しゃぶしゃぶ処 トキ200 m 3 min walk
Transit
20- メルパルクBus88 m 1 min walk
- 東急シェルシェ前Bus275 m 3 min walk
- 長野 東Bus337 m 4 min walk
- 長野Train364 m 5 min walk
- 長野駅Bus382 m 5 min walk

Stay rules
Important conditions for your stay