Shima Grand Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Parking
- Available for a fee
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard room
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- slippers
- toiletries
- tv
- wardrobe
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1 / 6 Single Suite with river view
- 1 guest
- single bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 6 Economy room
- Private bathroom
- fridge
- hairdryer
- private-bathroom
- safe
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1 / 6 Superior room
- Private bathroom
- fridge
- hairdryer
- private-bathroom
- safe
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Guest reviews
Recent reviews shared by hotel guests
yuki W.
The room was okay, and the car park is a long way off, so you have to take the shuttle van. The outdoor hot spring on B1 was unpleasant: the drain beside it was flooding badly and smelled strong, and it didn’t feel hygienic. Most of the food was cold or below room temperature, except the hot pot. Once it wasn’t hot, it just wasn’t good to eat. The hotel itself was great, but the food was a nightmare.
Matteo B.
The location was amazing, the service outstanding, and both dinner and breakfast were very good. I’d give it three stars because the whole hotel seemed dirty. There were marks on the walls and moquette, leaks in some areas, and cobwebs in lots of places. As soon as I entered the room, I could smell mold. The staff were wonderful, so I suspect they may not have enough people. The hotel is huge, with many unused areas, which must make cleaning difficult, but it should still be clean.
Yukari M.
The baths were lovely and the food was good. Rooms feel cozy and can fit big groups. There are lots of Hello Kitty souvenirs here, and they even have a Hello Kitty Onsen (bath) and cafe, which is pretty unusual.
Shinji T.
The food was cheap but excellent 🍱 ♥️✅🙏. The people from Nepal working here were very kind and gave good service, better than Japanese service.
Natalie B.
The atmosphere was great, but I got very sick. Please add dust filters to the ventilation.
Amenities
Everything available at this property
General Services
27 available- Shopping on site
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Newspapers
- Gift shop
- Garden
- Room service
- Luggage storage
- Cafe
- Karaoke
- Nightclub
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Lift access
- Shop
- Luggage room
- Café
- Smoking area
- Game room
- Hot tub
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Free parking
- Parking nearby
- Car park
Meals
3 available- Bar
- Breakfast
- Restaurant
Business Services
3 available- Meeting and presentation facilities
- Conference Hall
- Meeting room
Recreation & Wellness
2 available- Massage
- Sauna
Sports
1 available- Table Tennis
Children
1 available- Playroom
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Family room
What's nearby
Explore attractions, restaurants and transport around the hotel
3 m 1 min walk
249 m 3 min walk
936 m 12 min walk
50 m 1 min walk
Attractions
20- Oizumi Falls936 m 12 min walk
- Shimagawa Dam1.4 km 17 min walk
- Shima Seiryu-no-yu Public Bath1.5 km 19 min walk
- 奥四万湖1.9 km 24 min walk
- Musical Road – “Always with Me” (Spirited Away OST)4.4 km
Restaurants
20- あすなろ50 m 1 min walk
- かふぇ ふろれすた53 m 1 min walk
- 薬膳や向新64 m 1 min walk
- ゆうみん78 m 1 min walk
- 小松屋85 m 1 min walk
Transit
20- 四万温泉Bus3 m 1 min walk
- 四万局前Bus249 m 3 min walk
- 清流の湯入口Bus1.5 km 19 min walk
- 吹路Bus9.5 km
- 西原Bus10.5 km

Stay rules
Important conditions for your stay