Hakodate Onuma Tsuruga Resort EPUY
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Japanese, Chinese
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
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1 / 6 Standard Twin room with balcony
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
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1 / 2 Executive Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
- telephone
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Guest reviews
Recent reviews shared by hotel guests
Peter W.
The food was excellent, and the rooms were spacious. I liked the four-poster bed, which is a nice touch in Japan. The onsen itself was small, though. The lounge was thoughtfully done in a locomotive theme, with an excellent hi-fi music system. Free drinks helped everyone relax.
Seoyeon K.
We enjoyed the resort's atmosphere in the middle of Ounuma national park, and the French dinner was good. The only issue was that the front garden was under construction.
Lucia M.
The food was a highlight: spectacular French-Japanese fusion made with local ingredients, and they even tell you where each dish's ingredients come from. When my wife asked for a small plate to mark my birthday, the hotel went the extra mile and gave me a gift. We also loved the onsen. There's a public volcanic-water bath, and you can reserve one of the two private baths. After stargazing, my wife and I spent an hour in one to warm up. The hotel is right by Onuma lake and within walking distance of the park. Even in the cold and snow, we spent an afternoon walking the hiking path. Later, we went out onto the hotel's deck by the smaller part of the lake to look for shooting stars. A staff member kindly came out with us and pointed out the best spot to see the constellations we were looking for.
Sofia D.
The whole stay felt wonderfully pampering, especially the meals, which were so well done. Everything was clean and provided for, and the room with its own outdoor bath was exactly what I'd dreamed of. I chose that room because I have a tattoo. We visited in winter, and the warm water felt lovely in the cold. Birds were chirping and flying all around. We also went birdwatching near the hotel, which was magical. The place looks like the manor of a very rich grand uncle from the 1920s. Getting there is easy by train from Sapporo Main Station to Onumakoen station, right across from the hotel. You do have to walk around the tracks, so it's about five minutes on foot.
DAVID L.
The staff made a great impression. We arrived about an hour before check-in, and one person initially told us we could only check in after 3pm, so I left our luggage and headed out for a drive. A more senior staff member then ran after me to say our room was ready and handled the check-in. He carefully used a phone translation app to go over dietary restrictions, resort facilities, and meal times. Another staff member took us to the room and warned us not to lock ourselves outside when using the outdoor onsen. I appreciated their care and flexibility. We'd booked a room with a private onsen for our first trip to Hokkaido. I would recommend this place to anyone wanting some quiet winter time, soaking in the onsen and enjoying the weather. Stay for at least two or three nights. We'd definitely come back.
Amenities
Everything available at this property
General Services
56 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Fire Extinguisher
- No elevators
- Room service
- Indoor Fireplace
- Linens
- Luggage storage
- Safe Deposit Box
- Concierge services
- Telephone
- Cafe
- Coffeemaker
- Transfer services
- Tour assistance
- Library
- Hiking
- Ski shuttle
- Skiing
- Skiing Off Site
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Airport Shuttle
- 24 Hour Security
- Bellboy service
- Fireplace
- Hotel safe
- Shop
- Concierge
- Luggage room
- Café
- Smoking area
- Banquet hall
- Hot tub
- Snacks
- Non Smoking Establishment
- Minimum Check In Age
- Canoeing
- Horse riding
Accessibility
1 available- Accessibility features
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Car park
- Valet parking
Meals
5 available- Bar
- Coffee/tea for guests
- Restaurant
- Snack bar
- Vending machine
Business Services
1 available- Fax and copy machine
Recreation & Wellness
5 available- Massage
- Sauna
- Spa
- Spa treatments
- Spa centre
Pool and beach
1 available- Beach/pool towels
Sports
2 available- Bike rental
- Bicycle hire service
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Fridge
- Hairdryer
- Flat Screen TV
- Shower
- Toiletries
- Towels and bed linen
Languages
3 available- English
- Japanese
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
67 m 1 min walk
12.6 km
431 m 5 min walk
10 m 1 min walk
Attractions
20- Onuma Quasi-National Park431 m 5 min walk
- 千の風になって名曲誕生の地642 m 8 min walk
- 大沼公園758 m 9 min walk
- Swan observation deck Sebatto.1.0 km 13 min walk
- Onumakomagatake Shrine3.9 km
Restaurants
20- レストラン エプイ Epuy10 m 1 min walk
- 源五郎147 m 2 min walk
- フレンドリーベア154 m 2 min walk
- ファーストフーズゴローズ227 m 3 min walk
- 森商店247 m 3 min walk
Transit
20- 大沼公園Train67 m 1 min walk
- 大沼Train925 m 12 min walk
- 赤井川Train3.4 km
- 仁山信号場Train6.3 km
- 駒ヶ岳Train8.0 km

Stay rules
Important conditions for your stay