Peggy T.
Jun Setsu made our stay unforgettable. He went far beyond what was expected and gave us service that beat a 5-star hotel or resort. He even arranged carefully to take us to an onsen every evening, and offered helpful advice on how things work. There’s a cute little bath and a washing machine, and Jun makes an amazing breakfast. On our second morning, he noticed we liked a particular brand of yogurt and got it for us instead of the usual one he’d served on the first morning. He also helped another guest who was injured and couldn’t communicate well with the hospital. I’d expected an ordinary lodge where you just sleep after a long day skiing. We got so much more. Five stars! 👍
