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Smoke-freeFamily friendly

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Hakuba Alps Hotel" is located in Otari. This hotel is located in 7 km from the city center. Location Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone for free. If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna and a spa center. Guests who love doing sports will be able to enjoy a mini-golf area. The following services are available At the hotel for winter sports fans: a skiing area. You won’t be bored as at the hotel you will find a karaoke. Swimming fans are going to enjoy a pool and an outdoor pool. Children will be happy, there is a playroom for them. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning and a safe-deposit box. The staff of the hotel speaks English. At the hotel In the room, for you, there is a shower, a TV and slippers. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
ParkingFree
Air conditioning

Good to know

Check-in
From 19:00
Check-out
Until 10:00
Breakfast
Available
Reception
24/7
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Twin room with view

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • bath
  • fridge
  • hairdryer
  • heating
  • private-bathroom
  • shower
  • tea
  • telephone
  • toiletries
  • tv
  • with-view
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Luxury Twin Suite

  • 2 guests
  • twin beds
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Twin Suite with mountain view

  • 2 guests
  • twin beds
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • fridge
  • hairdryer
  • private-bathroom
  • tv
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
6.8/10
Pleasant
613 reviews

nattaya C.

10/10

After a day on the slopes, the outdoor onsen was a quiet, peaceful way to relax. Ski rental is available nearby, too, which made things simple. The location is true ski-in, ski-out at Norikura Ski Resort, and the slopes weren't crowded, so we didn't have long lift waits. That made skiing with our child much more enjoyable. We had a wonderful family stay at Hakuba Alps Hotel. Our room was spacious and comfortable, with three beds, and there are Japanese-style rooms with futons on the floor if you want a traditional option. The hotel has a calm, serene feel, great for a relaxing family ski holiday. Highly recommended for families or anyone after a quieter resort experience. I😊 love here.

Taiga M.

6/10

The main reason I'd come back is the easy access to the slopes. You can ski right on and off, and there's a large ski locker in the basement. A rental shop is in the same area, charging market rates, around ¥5,000 a day for boots, skis, and poles. Parking is out front, with overflow spaces a two-minute walk down the hill. The place is showing its age, as you'd expect from a hotel that opened in 1973. The wallpaper and furniture are scuffed, though the rooms are very spacious by 2020s standards, the bathrooms are reasonably modern, and the heating works very well. Breakfast and dinner are available if booked in advance. As of Jan 2026, they cost ¥2,200 and ¥5,000 per person, respectively. The onsen has the usual indoor and outdoor baths. Getting in touch is difficult. The listed phone number sends you to a robocall system instead of reception, though they did eventually message me online. Set your expectations for a 70s-80s ski lodge experience. I'd stay again for the slope access.

Ethan L.

10/10

I didn't have many complaints in the end, since the experience was better than I'd expected from the Google ratings. The room had a TV without an internet connection and desks without chairs, and they don't clean rooms every day, though you can swap used towels. Parking is available for hotel guests, but there's no cover between the parking area and the main lobby. Even though there were just two of us, we got a room big enough for four, with two double-decker beds. It also seemed recently refurbished. The staff were friendly, the Japanese breakfast had a nice spread, and the hotel connects conveniently to the ski area. You can rent ski gear there, and lockers are available to store it.

David C.

10/10

I was happy I picked this hotel for my Hakuba trip this year. People say it's old and rundown, but that wasn't true for me. It's a standard Japanese-style hotel, and I really enjoyed that local style. The room was clean, quiet, comfortable, and spacious. The onsen was very good, and there's a huge parking lot. The hotel had everything I needed, so I didn't have to leave during my stay. It's got ski-in, ski-out access, rentals, lockers, a ski school, and a good breakfast, not the best, but good enough. There were so many facilities I couldn't try them all. With a car, shops, restaurants, and another ski resort are nearby. I'd definitely come back for a longer stay next winter.

Amenities

Everything available at this property

88 Facilities

General Services

40 available
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Smoke Free Property
  • Heating
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Laundry
  • Safe Deposit Box
  • Dry Cleaning
  • Luggage storage
  • Telephone
  • Transfer services
  • Karaoke
  • Family/Kid Friendly
  • Ski storage
  • Skiing
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Mobile phone coverage
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Luggage room
  • Smoking area
  • Game room
  • Hot tub
  • Non Smoking Establishment
  • Minimum Check In Age
  • Ski pass

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

3 available
  • Free Wi Fi
  • Internet access
  • Wi Fi

Parking

4 available
  • Parking
  • Parking nearby
  • Free Parking on Premises
  • Car park

Meals

7 available
  • Bar
  • Restaurant
  • Vending machine
  • Kitchen
  • Kettle
  • Air conditioning in Restaurant
  • Breakfast

Business Services

4 available
  • Event facilities
  • Conference Hall
  • Conference room
  • Meeting room

Recreation & Wellness

7 available
  • Spa tub
  • Massage
  • Sauna
  • Spa
  • Steam bath
  • Spa treatments
  • Spa centre

Pool and beach

3 available
  • Swimming pool
  • Outdoor pool
  • Outdoor freshwater pool

Sports

5 available
  • Bike rental
  • Mini golf
  • Tennis court
  • Bicycle hire service
  • Tennis

Children

2 available
  • Playroom
  • Children playground

Pets

1 available
  • Pets Not Allowed

Room Amenities

9 available
  • Fridge
  • Family room
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Slippers
  • Toiletries

Languages

1 available
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus アルプスホテル

71 m 1 min walk

Closest Train 千国

2.2 km 27 min walk

Top attraction nearbyHakuba Norikura Highland

449 m 6 min walk

Dining nearby 20 Restaurants

183 m 2 min walk

Attractions

20
  • Hakuba Norikura Highland449 m 6 min walk
  • 牛方宿(県宝旧千國家住宅)1.2 km 14 min walk
  • Hakuba Norikura Onsen Ski Resort1.2 km 14 min walk
  • Hakuba Cortina Ski Resort1.6 km 20 min walk
  • Tsugaike Kogen Ski Resort1.9 km 24 min walk

Restaurants

20
  • ペパーミント183 m 2 min walk
  • ハイジ722 m 9 min walk
  • Pizza de Ponchon759 m 9 min walk
  • Satellite783 m 10 min walk
  • Konisu Cafe1.0 km 13 min walk

Transit

20
  • アルプスホテルBus71 m 1 min walk
  • 白馬乗鞍Bus71 m 1 min walk
  • 里見Bus699 m 9 min walk
  • 白馬コルチナBus1.6 km 20 min walk
  • 栂池高原Bus1.8 km 23 min walk
Map

Stay rules

Important conditions for your stay

Check-in19:00 – 18:00Front desk timing
Check-out10:00Departure timing