Hotels in OTARU, JP
Authent Hotel Otaru
Smoke-freeFamily friendly
About this property
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Authent Hotel Otaru" is located in Otaru. This hotel is located in the city center. Before going to bed, you can take a walk and enjoy the main landmarks of the city.
Location
You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.
If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a spa center and a doctor. For winter sports fans, the following services are available: a skiing area. The tour assistance desk of the hotel will help you book an excursion.
Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, press and a safe-deposit box. The staff of the hotel speaks English.
At the hotel
Guests will find the following in the room: a shower and a TV. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- slippers
- soundproofing
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1 / 5 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- shower
- slippers
- soundproofing
- tea
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1 / 3 Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- slippers
- soundproofing
- telephone
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1 / 4 Authent Suite
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- slippers
- soundproofing
What's the price for your stay?
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.4/10
Very Good Featured review
Daisuke K.
6/10
The staff were friendly and helpful, and the hotel itself is very nice. It’s a few blocks from Otaru Station, with the canal area a bit farther away. My room was clean but quite dated, with very few outlets. Breakfast cost us a star, maybe two. One restaurant has a Western buffet and the other serves a Japanese set meal, which made it hard for our group to eat together with different tastes and dietary needs. The breakfast restaurants also don’t open until 7 am, which squeezed our schedule for getting to the ski resorts around Otaru, apart from Tenguyama.
Arif S.
10/10
Our train to sapporo was suspended, so we stayed here on 25th january. We booked the Captain suites and were surprised by how huge the room was. The TV and bathtub were huge for us, and the toilet room was great too. Lounge access was free, with cookies and drinks available at no cost. We’d definitely stay again when we visit Otaru.
Camila C.
2/10
The captains bar was the one thing I enjoyed. It was nicely decorated, the philosophy drink was delicious, and the bartender was friendly. The Onsen is small, and the service felt nonexistent. My room was unbelievably tiny and made me feel claustrophobic, even by Japanese hotel standards. It wasn’t nice at all. I’d only stay here if I could get a suite. Otherwise it feels like a closet.
Emily W.
4/10
Since the new ownership took over in 2022, this place has become even shabbier. The largest rooms are the exception. There’s no customer service, and they no longer offer free customer parking, bell hops, or other ordinary assistance. The executive lounge is a joke, with just a few tables and very little to drink or snack on, and what’s there isn’t restocked routinely. It was minimal in 2022 and is worse now. I won’t stay again. There’s zero hospitality, just a dilapidated palazzo run by motel 6.
Hana K.
10/10
Staying on the lounge floor was quiet and private, and the station is just a 10-minute walk away. Best hotel in Otaru, highly recommended.
Amenities
Everything available at this property
86 Facilities
General Services
46 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Gift shop
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Cafe
- Microwave oven
- Tour assistance
- Garage
- Skiing
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Luggage room
- Clothes dryer
- Ski storage
- Café
- Smoking area
- Hot tub
- Snacks
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
8 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Kettle
Business Services
3 available- Fax and copy machine
- Conference Hall
- Meeting room
Recreation & Wellness
7 available- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Spa treatments
- Spa centre
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
10 available- Non Smoking Rooms
- Fridge
- Family room
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
- Towels and bed linen
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus 産業会館前
61 m 1 min walk
Closest Train 小樽
390 m 5 min walk
Top attraction nearbyThe Bank of Japan Otaru Museum
235 m 3 min walk
Dining nearby 20 Restaurants
7 m 1 min walk
Attractions
20- The Bank of Japan Otaru Museum235 m 3 min walk
- Former Japanese National Railways, Temiya line366 m 5 min walk
- Otaru Art Base399 m 5 min walk
- Church of England Stained Glass Museum450 m 6 min walk
- Otaru Denuki Koji451 m 6 min walk
Restaurants
20- 和食入舟7 m 1 min walk
- カサブランカ8 m 1 min walk
- えがわ30 m 1 min walk
- らーめん きちりん 小樽店50 m 1 min walk
- すしざむらい 小樽サンモール一番街店55 m 1 min walk
Transit
20- 産業会館前Bus61 m 1 min walk
- 小樽駅前Bus215 m 3 min walk
- 小樽駅前(降)Bus236 m 3 min walk
- 中央通Bus265 m 3 min walk
- 小樽駅前通Bus296 m 4 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 23:00Front desk timing
Check-out11:00Departure timing
Fees and optional services
Parking
Parking - Extra charge may apply