OMO5 Otaru by Hoshino Resorts

We loved the restaurant, both for its distinctive design and for the breakfast spread. There was plenty to choose from, including Japanese and Western options, churros, and mini chirashi sushi. When the chef and staff heard it was our anniversary, they made us an adorable fruit bear. Shinya, the young man presenting the music boxes, was professional and explained the history of the buildings and music boxes made in Germany and USA for more than 100 years. The front desk, restaurant, and bar staff were all friendly and attentive. Laundry costs ¥300 for 30 minutes, and the dryer is ¥100, which was really convenient. The cozy hotel is about a 10-minute walk from Otaru station and beautiful Canel. We had a wonderful time at Omo5. Thanks to the whole team, highly recommend!

The staff were wonderful, polite, professional, and always smiling. We'd felt during this trip that Japanese staff in general were getting a bit cold toward tourists, so we appreciated how warm everyone here was. Music box night had a romantic dinner feel and was great, but the lamp oil smell was so strong it gave me a headache and I couldn't stay long, even though I'd wanted to support the hotel and its friendly staff by dining there. The room had lovely views of the mountainous area, comfortable bed and pillows, warm colors, and a nice, functional design. There was plenty of surface space for our things, plus room for a sofa. It's a cute boutique hotel with nice bonus facilities, though we didn't get the bathtub room because they were fully booked. Too bad there's no free coffee, or even instant coffee, just tea, and no onsen. Thank you!

There are small restaurants and bars nearby, and the hotel is also close to the Brewery and the Canals. The rooms were spacious, bigger than most hotel rooms in Japan. Breakfast on the third floor was excellent. In winter, there's a drying room for boots and ski gear, and you can wax your board or skis there too if needed.

The room was clean and close to a Family Mart convenience store, with tourist attractions a short distance away. Parking costs 1000 yen for hotel guests. The hotel also promotes sustainability.