Naspa New Otani
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Breakfast
- Available
- Extra bed
- JPY 4000 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Japanese
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 3 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- safe
- slippers
- toiletries
- towels
- tv
- wi-fi
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1 / 3 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
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1 / 6 Suite
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 2 Twin Suite
- 2 guests
- twin beds
- Private bathroom
- bath
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
MIKA F.
After skiing, we could relax in the hotel onsen, and Naspa ski garden is right next door, so renting gear and getting onto the slopes was easy. The hotel runs a free shuttle to and from Echigo Yuzawa station, where there are several shops and restaurants. We bought food there since meals at the hotel are expensive. Our room had plenty of space to open both suitcases and a stunning mountain view. The staff were excellent and did their best to answer our questions. A good fit for families and friends.
Sofia R.
The pastries were delicious, and ski rental was cheap. The slopes are good, and the shuttle makes it easy to reach the gala. You can find everything you need without leaving the hotel, including incredible amenities and excellent service. For me, this is the best resort in the area. I'd definitely stay here again if I return to Yuzawa.
Sunjoo P.
We had a very spacious Japanese-style room, and the ski-in, ski-out setup made the stay convenient. The service was superb. The facilities are a little dated, and the main drawback is that this is a ski-only resort. Still, it's very family-friendly.
Hector S.
The onsen is huge and clean, and the rooms are spacious, with an entry and wardrobe area, plus a large shower room and separate toilet. The hotel is just outside Yuzawa town, which is convenient. Naspa ski garden wasn't open during our stay, so they gave all guests a choice of Gala Yuzawa or Yuzawa Kogen ski passes instead.
TARO N.
The staff looked after us from check-in through checkout. Even on our last day, they kept our luggage while the kids enjoyed the ski area. The shuttle to town comes every 20 minutes, handy for a meal at the station or a stop at 7 eleven, and taxis are around too. The room was spacious and cozy, with a tatami area the kids loved and beds my wife and I enjoyed. We also loved the white scenery outside the window. Breakfast was great, and we always looked forward to it. During ski season, you can book lessons or use the lift at the hotel, or take a shuttle to Yuzawa Kogen or Gala Yuzawa, with other ski areas to choose from as well. It was an easy, worry-free stay.
Amenities
Everything available at this property
General Services
57 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Gift shop
- Chapel
- Garden
- Bridal suite
- Room service
- VIP room amenities
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Diet menu (on request)
- Cafe
- Transfer services
- Barbecue grill(s)
- Billiards
- Karaoke
- Nightclub
- Hiking
- Barbeque
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Laundry service
- Launderette
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Ski storage
- Café
- Smoking area
- Banquet hall
- Game room
- Hot tub
- Hairdressing salon
- Skiing
- Ski pass
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
7 available- Bar
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Kettle
- Air conditioning in Restaurant
Business Services
4 available- Event facilities
- Fax and copy machine
- Conference room
- Meeting room
Recreation & Wellness
6 available- Spa tub
- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centre
Pool and beach
3 available- Swimming pool
- Indoor Pool
- Indoor freshwater pool
Sports
7 available- Bike rental
- Bicycle hire service
- Gym
- Table tennis
- Fitness
- Mini golf
- Tennis
Children
2 available- Children playground
- Kids’ club
Room Amenities
11 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
- Towels and bed linen
Languages
2 available- English
- Japanese
What's nearby
Explore attractions, restaurants and transport around the hotel
886 m 11 min walk
5.9 km
1.4 km 18 min walk
2 m 1 min walk
Attractions
20- Fudo Falls1.4 km 18 min walk
- Yuzawa Kogen Panorama Park Alpes1.5 km 18 min walk
- Anazawa Kasen Park1.6 km 19 min walk
- Yuzawa Kogen Panorama Station2.0 km 25 min walk
- Yuzawa Kogen Alpine Botanical Garden2.3 km 28 min walk
Restaurants
20- インターナショナルビュッフェ O's Dining2 m 1 min walk
- 鉄板焼招月15 m 1 min walk
- NASPAニューオータニ ガーデンラウンジ26 m 1 min walk
- カフェテリア オーロラ38 m 1 min walk
- 千羽鶴39 m 1 min walk
Transit
20- 越後湯沢Train886 m 11 min walk
- ガーラ湯沢Train2.6 km 33 min walk
- 岩原スキー場前Train2.7 km 34 min walk
- 越後中里Train4.0 km
- はりまや石打店 (市民バスのりば、石打・竹俣コース)Bus5.9 km

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Rules and eligibility
Children
Ages 0-6 - Extra bed available