Kitui Cottages Guest House

We ordered food because my friend was unwell and couldn't go out, then waited three hours or more for it. That pretty much summed up our stay. The room was run down, and the wifi, TV, and fridge weren't working. The shower barely got hot, and the balcony door was locked. A staff member said she'd bring the key and later said the wifi would be fixed, but neither happened. The prices felt Western for a place that seemed focused on profit. Worst hotel experience I've had so far, and not worth it.

The meals were good, though there wasn't much variety, and the juice was made poorly, with milk in it. The room had a comfortable bed and a mosquito net. The TV picture was unclear, and the shower didn't get hot enough.

The place is badly run down, with torn bedding, loose bathroom fittings, and cracked bathroom tiles. My shower wasn't working, so I had to use one in another room. Being next to a hospital also means ambulances may disturb you when there's an emergency.

The night was hot, so the room could use air conditioning or at least a fan. I arrived late and can't say whether there's a bar. The place was neat, breakfast was sufficient, and the price seemed fair for what you get. I stayed on a bed-and-breakfast basis and would come back.