Hotels in NAIROBI, KE
Mercure Nairobi Upper Hill Hotel
Smoke-freeFamily friendly
About this property
Want to take a rest and explore the city? Hotel "Mercure Nairobi Upper Hill Hotel" is located in Nairobi. This hotel is located in walking distance from the city center.
Location
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a parking zone.
Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center and a gym. You won’t be bored as at the hotel you will find a barbeque area. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool.
You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, car rental and a concierge. The staff of the hotel will be happy to talk to you in English and Italian.
At the hotel
Guests will find the following in the room: a TV, a mini-bar and a bathrobe. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Extra bed
- USD 3740 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Italian
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 2 1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 1 Executive Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 6 Classic Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 6 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.4/10
Excellent Featured review
Ashley N.
10/10
The buffet was well laid out and kept replenished, with a good range of food. The restaurant had a pleasant feel, and the live band brought some warmth and energy without taking over. The grill service was noticeably slower than the rest, but the meat was worth waiting for.👌🏾
Wangari N.
6/10
The atmosphere was a 10/10, but the food was 5/10. Friday’s all-you-can-eat buffet felt basic and limited: the only meats were ribs, chicken leg and skewers, and there wasn’t much choice for dessert either. For the same price, other hotels offer better value.
Mary W.
10/10
The 1 pm late checkout was such a great perk. I could enjoy breakfast without rushing and get ready at my own pace. Thanks so much!
Joyce A.
10/10
Terry made the visit such a lovely experience. She speaks so clearly and took us around for a little hotel tour. We’ll definitely come back!
pauline W.
8/10
The basement parking was awkward, with no lift, so we had to walk up to the entrance. In the rain, that really wasn’t ideal. Valet parking might help. Friday is barbecue day, and now I see why the place was packed. The choma was tender, juicy and full of flavour, and there were plenty of salads, all prepared really well. Book by Monday if you can, since spaces fill quickly. We turned up without a reservation and it was full, but a kind staff member called Sophie, if I remember right, asked us to wait 15 minutes and got us a table just as she promised.
Amenities
Everything available at this property
117 Facilities
General Services
72 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Gift shop
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Bridal suite
- Room service
- VIP room amenities
- Ironing
- Laundry
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Diet menu (on request)
- Packed Lunches
- Car rental
- Airport transportation
- Tour assistance
- Barbecue grill(s)
- Barbeque
- Sun Deck
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Junior suites
- Suites
- Executive rooms
- Superior rooms
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- Euro 6000
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Check In Hour
- Check Out Hour
- Local and international calls
- Airport Shuttle
- Laundry service
- Medical service
- 24 Hour Security
- Concierge
- Luggage room
- Non Smoking Area
- Projector
- Secretarial service
- Printer
- Photocopier
- Audio Visual Equipment Rental
- Green Key (FEE)
Accessibility
3 available- Accessibility features
- Accessible rooms
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
13 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Dining area
- Buffet lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
Business Services
7 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Conference hostess
- Fax
Pool and beach
6 available- Swimming pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
- Heated swimming pool
- Outdoor heated pool
Sports
2 available- Tennis court
- Golf course
Room Amenities
7 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Bathrobe
- Connecting rooms
- TV lounge
Languages
2 available- English
- Italian
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus KCB/Equity
320 m 4 min walk
Closest Train Nairobi Central Railway Station
1.8 km 22 min walk
Top attraction nearbyKenya Railway Museum
1.1 km 14 min walk
Dining nearby 20 Restaurants
13 m 1 min walk
Attractions
20- Kenya Railway Museum1.1 km 14 min walk
- Cathedral Basilica of the Holy Family1.6 km 20 min walk
- Maasai Market1.8 km 23 min walk
- August 7th Memorial Park1.8 km 23 min walk
- Snake Park2.9 km 36 min walk
Restaurants
20- Sikia Restaurant13 m 1 min walk
- Garnishers Restaurant40 m 1 min walk
- Kilimanjaro Food Court100 m 1 min walk
- Diners Grill Upper Hill123 m 2 min walk
- The Arabian Cuisine126 m 2 min walk
Transit
20- KCB/EquityBus320 m 4 min walk
- Kenyatta National Hospital Bus StopBus742 m 9 min walk
- KNH/KMTCBus1.1 km 14 min walk
- KMTC Bus StopBus1.3 km 16 min walk
- MosqueBus1.4 km 18 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 18:00Front desk timing
Check-out11:00Departure timing
Fees and optional services
Baby cot
Baby cot (1 available) - Free
Extra beds
Extra bed (1 available) - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply