Hotel Aqua Palace
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available
- Breakfast
- Available
- Extra bed
- KRW 33000 per guest/night
- Airport shuttle
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Korean, Multi-language staff +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Family Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- private-bathroom
- shower
- slippers
- tea
- telephone
- toiletries
- towels
- tv
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Ondol Family room
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- private-bathroom
- shower
- slippers
- tea
- telephone
- toiletries
- towels
- tv
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Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- tv
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Royal Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Timo B.
The only things I liked were the location, right on Gwangalli beach with a centered view of the bridge, and the 21st-floor observation deck, which was nice for pictures. Beyond that, I can’t recommend it. This doesn’t feel like a 4-star hotel, and it seems run down compared with how it may have been in the past. Our room was dirty, with only a basic surface clean. There were gross-looking stains on the upholstery and the inside of the window glass, and several patches of mold in the bathroom. The AC didn’t work no matter what temperature we set. We were told it was a king-sized bed, but there wasn’t even a mattress, just two box springs stacked together. The lobby felt abandoned. Pool and gym access cost extra, and that wasn’t disclosed ahead of time. We didn’t bother trying them. We’d booked four nights but left after the first, and got no refund. No one even asked why we were leaving early. I can’t understand the positive reviews, or think they must be out of date, because this wasn’t our experience.

Daniel K.
The heater made the room extremely dry and uncomfortable, and we could easily hear noise from outside and the neighboring rooms. The front desk experience was disappointing too. When we brought up concerns, the staff came across as unfriendly and unhelpful, not professional. A lot of the rooms feel dated, and cleanliness fell short. The room seemed poorly maintained and had noticeable hygiene problems. It was the mix of aging rooms, low cleaning standards, and unsatisfactory service that made the stay so disappointing.
Lee S.
The room condition made the price feel hard to justify, especially compared with other hotels. It wasn’t clean, and we had to pick hair and dust off the bed before going to sleep. We’d booked two nights, but a blocked drain meant we had to move rooms. The view and location were absolutely amazing. Still, with the room in that state, I didn’t feel the price was worth it. 😅
Laura M.
The views are incredible, so it could work for a night or two, but I wouldn’t want to stay longer. The location and price are the only good parts. Staff were rude, and the £16 infinity pool charge isn’t included. The key card showed a 30% discount, but there wasn’t one. The cleaners don’t really clean: they straighten the bed but leave half-full coffee cups and dirty towels. And again, the staff were rude.
Aizhan T.
This is the ugliest hotel I’ve ever stayed in, and it isn’t worth the money. Even with an infinity pool reservation, the building layout makes it hard to get there, and the lockers don’t work properly. I was so upset. It doesn’t deserve even one star.
Amenities
Everything available at this property
General Services
43 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Television in lobby
- Fire Extinguisher
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Area shuttle
- Taxi booking
- Korean
- Karaoke
- Sun Deck
- Garage
- Water park
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Café
- Smoking area
- Hot tub
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
5 available- Electric car charging
- Offsite parking reservations required
- Parking nearby
- Car park
- Valet parking
Meals
6 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Bottled water
Business Services
6 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
- Business centre
Recreation & Wellness
5 available- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centre
Pool and beach
8 available- Swimming pool
- Indoor Pool
- Beach facilities
- Seasonal outdoor swimming pool
- Next to the beach
- Indoor freshwater pool
- Outdoor freshwater pool
- Children’s swimming area
Sports
1 available- Fitness
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower
- Bathrobe
- Toiletries
Languages
4 available- English
- Multi Language Staff
- Japanese
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
115 m 1 min walk
672 m 8 min walk
2.5 km 32 min walk
7 m 1 min walk
Attractions
20- F19632.5 km 32 min walk
- Haeundae Blueline Park - Mipo Station4.9 km
- Busan Citizens Park5.8 km
- Oryukdo Skywalk6.0 km
- Haeundae Blueline Park - Cheongsapo Station6.7 km
Restaurants
20- 씨그린7 m 1 min walk
- Coco Plato10 m 1 min walk
- TOM N TOMS COFFEE23 m 1 min walk
- 피자홀30 m 1 min walk
- 할리스34 m 1 min walk
Transit
20- 광안리해수욕장Bus115 m 1 min walk
- Gwangali BeachBus121 m 2 min walk
- 광안리해수욕장Bus228 m 3 min walk
- 서호병원Bus302 m 4 min walk
- 광안농협앞Bus398 m 5 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply