Phoenix Park Resort, Hotel & Condominium
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Extra bed
- KRW 40000 per guest/night
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Korean, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
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Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
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Standard Sky Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- dining-area
- hairdryer
- heating
- private-bathroom
- shower
- soundproofing
- telephone
- towels
- tv
- wardrobe
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Kakao Sky Suite
- Private bathroom
- air-conditioning
- dining-area
- fridge
- hairdryer
- heating
- kitchen
- mirror
- private-bathroom
- safe
- shower
- soundproofing
- telephone
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Guest reviews
Recent reviews shared by hotel guests
daniel J.
We booked the Sky Suite Family because my father-in-law lives in pyeongchang and stayed with us. The room was quite spacious, and it had the biggest TV I've ever seen in a hotel. Beyond that, I didn't have much good to say. My wife and I slept in an open area beside the living room, with no wall, door, or even curtain for privacy. The bathroom still had hair from previous guests, and although there were three adults, we weren't given enough towels. We had to call every day for more just to dry off after showering. We visited in mid-autumn, outside ski season, and a lot of outdoor attractions weren't open every day, throwing off some of our plans. At the aquatic centre, nearly the whole outdoor area was closed, including all the slides. I wouldn't return: the rooms were dirty, you have to arrange towels with staff before showering, and many amenities aren't open.
Hannah L.
The online check-in was great, and the staff were very friendly. We had a spacious, comfortable Family Room at Phoenix Resort. The lobby where you check in was noisy, cold, and dated, though, especially beside the much nicer hotel lobby next door.
Luke B.
The ski slopes are right outside, and it seems convenient if you don't drive. I rented a car and stayed at the base of the mountain instead. I didn't stay here, so I can't say much about it. Check out my videos if you want to see what the slopes are like.
Minh T.
I had a lovely holiday at Phoenix Pyeongchang Resort. The rooms were comfortable, the service made me feel welcome, and the location was convenient. I also enjoyed getting into Snow Park. 🤩🥳✨
MINHO L.
The front desk staff were kind and friendly, and some could understand basic English. The skiing was a great experience, but we don't think we'd return to the resort. Our first room smelled bad, so we asked to move. The cleaning also needed work: there was hair on the floor, towel, and pillow, stains on the cushions, crumbs, and other signs the room hadn't been fully cleaned. While we were resting, a room service staff member came into the room to take a cushion, which startled us since we were already there.
Amenities
Everything available at this property
General Services
34 available- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Microwave oven
- Transfer services
- Korean
- Tour assistance
- Barbecue grill(s)
- Billiards
- Karaoke
- Hiking
- Picnic area
- Water park
- Water fun
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
3 available- Electric car charging
- Parking
- Parking nearby
Meals
4 available- Bar
- Breakfast
- Restaurant
- Kitchen
Business Services
5 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Pool and beach
1 available- Swimming pool
Sports
3 available- Table Tennis
- Golf course
- Fitness facilities
Room Amenities
5 available- Non Smoking Rooms
- Family room
- TV
- Slippers
- Toiletries
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
7.7 km
9.3 km
1.7 km 21 min walk
26 m 1 min walk
Attractions
20- Phoenix Pyeongchang MontBlanc1.7 km 21 min walk
- 이효석 문학의 숲3.6 km
- Country Herb Farm6.2 km
- BTS IN THE SOOP Estate8.3 km
- 광천선굴 어드벤처 테마파크 (디지털 관광증30%)12.9 km
Restaurants
20- 롯데리아 휘닉스파크점26 m 1 min walk
- 고기굽는평창푸줏간106 m 1 min walk
- 키즈블루110 m 1 min walk
- BBQ 치킨129 m 2 min walk
- abeto cafe lounge156 m 2 min walk
Transit
20- 장평 버스 터미널Bus7.7 km
- 장평시외버스터미널Bus7.7 km
- 평창Train9.3 km
- 둔내Train12.3 km
- 청량리종점Bus12.5 km

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Rules and eligibility
Children
Ages 0-5 - Extra bed available