Hotels in ALMATY, KZ
Grand Erbil Hotel
About this property
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Grab a bite at Erbil, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite. Make yourself at home in one of the 67 guestrooms featuring refrigerators and microwaves.
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Airport shuttle
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 DOUBLE STANDARD
- 5 m2
- 1 x Double bed 131-150 width
- Number of bedrooms: 1
- Wi-fi (extra charge)
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1 / 6 SINGLE STANDARD
- 5 m2
- 1 x Single bed 80-130 width
- Wi-fi (extra charge)
- Number of bedrooms: 1
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1 / 6 Bed in dormitory BUNK BED WITH SHARED BATHROOM
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1 / 6 DOUBLE DELUXE
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8/10
Very Good Featured review
Niraj B.
2/10
Breakfast was awful: it ran out by 9 AM even though it was meant to go until 11, and the staff refused to bring more. At night the lobby was full of drunk people, and the location felt filthy. Our bedding was in terrible shape. The mattress and blankets were dirty, and our sheets weren't changed during our three days there. Housekeeping were extremely rude, and they gave two of us only one litre of water a day. They wouldn't provide more even when I offered to pay. Worst hotel experience in Almaty. Avoid it.
Dr. H.
10/10
I landed around 1:30 a.m. and stayed just one night, so this place worked out well. It’s a little old, but the price I paid through make my trip was good, and breakfast was great. It’s also close to the airport. I can recommend it.
Elaine M.
2/10
I booked four nights but left after just one and found another hotel the next day. There was no window in the room, the AC didn’t work, and the bedsheet felt itchy. The room had only basic cleaning. If you’re planning a good trip to Almaty, I wouldn’t book here. It felt like a waste of money, and you may regret staying.
Taras B.
10/10
My fiancé and I spent a couple of weeks at this hotel. The price was great, the drinks and service were great too, and the people were friendly. Definitely recommend it.
Rishabh S.
8/10
After a busy day, I really liked unwinding at the spa and pool. Getting to and from the airport was easy with the shuttle, too. My room was spacious, clean, and comfortable, and the welcoming staff were attentive. There was a tasty breakfast buffet with a good range of choices. Great value and a relaxed feel. Highly recommend the Grand Erbil Hotel in Almaty!
Amenities
Everything available at this property
47 Facilities
General Services
27 available- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Room service
- Laundry service
- 24 Hour Security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Terrace
- Luggage room
- BBQ facilities
- Grill/BBQ
- Café
- Smoking area
- Banquet hall
- Nightclub
- Hot tub
- Turkish bath (hamam)
- Non Smoking Establishment
- Minimum Check In Age
- Billiards
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
2 available- Car park
- Valet parking
Meals
5 available- Bar
- Restaurant
- Poolside snack bar
- Breakfast
- Breakfast buffet
Business Services
1 available- Meeting room
Recreation & Wellness
5 available- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centre
Pool and beach
1 available- Indoor freshwater pool
Sports
1 available- Fitness
Children
2 available- Children playground
- Kids’ club
Room Amenities
1 available- TV lounge
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Қалалық №9-ші Емханасы
95 m 1 min walk
Closest Train Алматы-1
725 m 9 min walk
Top attraction nearbyBaum grove
1.8 km 22 min walk
Dining nearby 20 Restaurants
133 m 2 min walk
Attractions
20- Baum grove1.8 km 22 min walk
- Green Bazaar7.9 km
- Arbat Almaty8.1 km
- Almaty Zoo8.2 km
- Central Park8.3 km
Restaurants
20- Фрикаделька133 m 2 min walk
- Ресторан Отау214 m 3 min walk
- Грузия Фильм217 m 3 min walk
- Samurai Sushi292 m 4 min walk
- Lemon300 m 4 min walk
Transit
20- Алматы Халықаралық ӘуежайыAirport7.4 km
- Қалалық №9-ші ЕмханасыBus95 m 1 min walk
- ШолоховаBus161 m 2 min walk
- ШолоховBus196 m 2 min walk
- ЧернышевскогоBus408 m 5 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 11:00Front desk timing
Check-out12:00Departure timing