Hotel Eurasia Deluxe

We checked in on December 1 for just one night, and I already want to come back with friends for New Year’s. The place is decorated for the holiday, so it really feels like the season has arrived. Everything was clean and cozy, from the grounds to the room. The soft beds and fresh, snow-white linens smelled lovely, which I especially appreciated. I’d recommend visiting Eurasia Deluxe.

At 32,000 rubles, I expected more than breakfast and chairs without a table. The room plumbing also needs attention: rusty pipes and bathroom faucets that make you wish a good plumber would come fix them so you can get some proper rest. The children’s slides and swings look worn out, so this doesn’t seem like the best spot for a family holiday. Even getting a booking confirmed takes time. There’s no database, so the manager has to call each guest to check availability, and you can be left waiting half an hour. That doesn’t save time, and time is money. The dining room is another issue. At these prices, you can eat decently in the capital’s center, but here the food was just home-cooked potatoes. I also noticed it closes when there’s a banquet, leaving Eurasia DeLuxe Hotel guests to find food elsewhere around the Borovoe resort. That doesn’t feel right or welcoming. What they promise for the price and what you actually get are different. That’s my experience at this establishment, so make up your own mind. Have a great holiday, everyone.

Breakfast comes with the price and is served buffet-style in a separate dining room. There was plenty of choice, and it was tasty. I also liked having a sofa and table outside the room, which was handy. The room itself had what we needed: beds, a sofa, table and chairs, a fridge, a shower with hot water, and other basic amenities. It’s a mid-range place despite “deluxe” in the name, so don’t expect luxury service. But if you’re mostly out of the hotel, like we were, perhaps at the beach, it works well for a night. A good budget choice that I’d recommend.

It was a nightmare staying there. The toilet wouldn’t flush, and sleeping in that room was disgusting, to put it mildly. The management was rude, too. For 40,000 tenge, the room was dirty, the sofas were badly stained, and the linens hadn’t been changed. We had to change them ourselves and ask for pillows and a blanket. There was no shower handle, TV, kettle, or other amenities. The place itself doesn’t match its name at all. It’s a Soviet-era building, and the Booking.com photos are completely unrealistic. It felt like landing in Issyk-Kul in the 1990s.