Lucía M.
The room itself was dark, with spiders, and its window looked onto an abandoned building full of scrap. At midnight the receptionist was playing music on her phone, and at 4am another staff member was talking loudly with her. A terrible experience, and I wouldn’t recommend it. They don’t seem serious or concerned about customers. We’d booked at Bon Apart hostel in the city center and paid in advance. Only then did they tell us our room was actually in another building, 3km from the other hotel. We felt completely ripped off.

