Home The Residence

The restaurant served good food and cocktails, and the staff there were kind, thoughtful, and present. But our week at the villa, for a special milestone, was very uncomfortable and far below what we expected. We found an animal, likely a rat, inside the villa, and it ate some fruit we'd left out. The living room roof is completely open, so insects, including mosquitoes, can come and go freely. We reported the animal, but nothing was done for more than 12 hours. After we followed up, someone came and put rat poison around the villa. That hardly felt reassuring in a place meant to be “luxury.” Management's lack of care and response was deeply disappointing. I rarely write reviews, but felt it would be a disservice not to share this.

The villa was stunning, and the service was impeccable. We had the best time here. The restaurant was enjoyable too, though I would've liked a few more choices. Damiano, the manager, went above and beyond to try to meet our needs. Highly recommend!

Our villa really did feel like home, which makes the resort's name fit. The staff were friendly and helpful without hovering, and the admin made sure everything went smoothly from check-in through check-out. We ate well at the restaurant, and the spa is a must, the staff there are exceptional at their craft. A great visit if you're after rest and relaxation. We'd highly recommend it.

It's a peaceful haven that makes you want to extend your stay. We had a wonderful family holiday in a truly luxurious place. The one drawback is the distance from the city, but we're sure to come back on our next trip.